At a Glance
- Tasks: Lead a team to deliver outstanding service and ensure smooth shift operations.
- Company: Join Greene King, the heart of local communities with a vibrant pub culture.
- Benefits: Enjoy competitive pay, discounts, career development, and mental health support.
- Other info: Flexible shifts, career growth opportunities, and fun work environment await you!
- Why this job: Be a local hero, creating memorable experiences for customers every day.
- Qualifications: Great attention to detail, team spirit, and a positive attitude required.
The predicted salary is between 24000 - 30000 £ per year.
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Enhanced, family-friendly maternity and paternity policies.
- Menopause Friendly Employer.
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
As a Team Leader, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
Shift Leader: Outstanding Service & Team Success in North Shields employer: Greene King
At Greene King, we pride ourselves on being a community-focused employer that values our team members and their contributions. With a strong emphasis on career development through industry-leading training and apprenticeship opportunities, alongside generous discounts and a supportive work culture, we ensure that our Shift Leaders not only thrive in their roles but also enjoy a fulfilling work-life balance. Join us in creating memorable experiences for our customers while being part of a team that truly cares about your well-being and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Leader: Outstanding Service & Team Success in North Shields
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greene King's social media and website. This will help you understand their values and how you can fit in as a Shift Leader.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or resolved conflicts. Be ready to share these stories during your interview to show you're the perfect fit for the role.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows that you take the opportunity seriously and are ready to lead by example.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Shift Leader: Outstanding Service & Team Success in North Shields
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any experience you have in leading a team. We want to see how you've made shifts run smoothly and kept customers happy, so share those stories!
Be Personable:Remember, we’re all about creating memorable experiences for our customers. Use your application to showcase your personality and how you connect with others. A warm, friendly tone can go a long way!
Detail-Oriented Approach:As a Shift Leader, attention to detail is key. In your application, mention specific examples where your keen eye for detail has made a difference, whether it’s in service or maintaining high standards.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Greene King
✨Know the Company Inside Out
Before your interview, take some time to research Greene King and its values. Understand what makes their pubs special and how they contribute to the community. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your ability to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your approach to maintaining high standards and ensuring customer satisfaction during busy shifts.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle specific situations, like dealing with an unhappy customer or managing a busy shift. Think through potential scenarios and how you would respond, showcasing your problem-solving skills and ability to think on your feet.
✨Emphasise Teamwork and Positivity
Greene King values a positive can-do attitude and teamwork. Be ready to discuss how you foster a collaborative environment and support your colleagues. Share stories that illustrate your role as a team player and how you contribute to a happy workplace.
