Shift Leader - Service Excellence & Team Growth in London
Shift Leader - Service Excellence & Team Growth

Shift Leader - Service Excellence & Team Growth in London

London Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional service and ensure smooth operations during shifts.
  • Company: A popular pub brand in England with a strong community focus.
  • Benefits: Career development opportunities and a supportive work environment.
  • Why this job: Make a difference by creating memorable experiences for guests and leading a passionate team.
  • Qualifications: Experience in hospitality and strong leadership skills.
  • Other info: Join a vibrant team that values community spirit and growth.

The predicted salary is between 24000 - 36000 Β£ per year.

A well-known pub brand in England is seeking a Team Leader to ensure seamless operations during shifts. The ideal candidate will lead by example, maintain high standards of service, and provide a memorable experience for guests.

Responsibilities include:

  • Coordinating the team during busy times
  • Ensuring all safety and legal standards are met

Join a supportive environment that values community spirit and offers career development opportunities.

Shift Leader - Service Excellence & Team Growth in London employer: Greene King

Join a renowned pub brand in England that prioritises service excellence and team growth, offering a vibrant work culture where community spirit thrives. As a Shift Leader, you'll benefit from comprehensive career development opportunities while working in a supportive environment that values your contributions and fosters personal growth. Experience the joy of leading a dedicated team and creating memorable moments for guests in a dynamic setting.
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Contact Detail:

Greene King Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Shift Leader - Service Excellence & Team Growth in London

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the pub industry. A personal recommendation can go a long way in landing that Shift Leader role.

✨Tip Number 2

Show off your leadership skills! During interviews, share specific examples of how you've led a team or handled busy shifts. We want to see how you maintain high service standards and create memorable experiences for guests.

✨Tip Number 3

Research the brand! Familiarise yourself with the pub's values and community spirit. This will help you tailor your approach and demonstrate that you're genuinely interested in being part of their team.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Shift Leader - Service Excellence & Team Growth in London

Leadership Skills
Customer Service Excellence
Team Coordination
Operational Management
Safety Standards Compliance
Legal Standards Knowledge
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Community Engagement
Career Development Facilitation

Some tips for your application 🫑

Show Your Leadership Skills: When writing your application, make sure to highlight any previous experience where you've led a team or taken charge during busy times. We want to see how you can inspire others and maintain high standards of service.

Emphasise Service Excellence: Don’t forget to mention your commitment to providing a memorable experience for guests. Share specific examples of how you've gone above and beyond in customer service – it’s what we value most!

Be Authentic: Let your personality shine through in your application. We’re looking for someone who fits into our community spirit, so don’t be afraid to show us who you are and what makes you unique.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Greene King

✨Know the Brand Inside Out

Before your interview, make sure you research the pub brand thoroughly. Understand their values, community involvement, and what sets them apart from other pubs. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute to their mission of service excellence.

✨Showcase Your Leadership Skills

As a Shift Leader, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or handled a busy shift. Highlight your ability to motivate others and maintain high standards, as this will resonate well with the interviewers.

✨Emphasise Safety and Compliance

Since ensuring safety and legal standards is a key responsibility, be ready to discuss your understanding of health and safety regulations in the hospitality industry. Share any relevant experiences where you’ve implemented safety measures or trained staff on compliance, showing that you take these matters seriously.

✨Prepare Questions That Matter

Interviews are a two-way street, so come prepared with thoughtful questions about the team dynamics, training opportunities, and how the pub fosters community spirit. This not only shows your enthusiasm for the role but also helps you gauge if the environment aligns with your career goals.

Shift Leader - Service Excellence & Team Growth in London
Greene King
Location: London
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  • Shift Leader - Service Excellence & Team Growth in London

    London
    Full-Time
    24000 - 36000 Β£ / year (est.)
  • G

    Greene King

    5000+
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