Hospitality Team Leader: Lead Shifts & Delight Guests in London
Hospitality Team Leader: Lead Shifts & Delight Guests

Hospitality Team Leader: Lead Shifts & Delight Guests in London

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead shifts and inspire your team to create unforgettable guest experiences.
  • Company: Join a leading pub chain known for its vibrant atmosphere.
  • Benefits: Enjoy discounts, career development, and a fun work environment.
  • Why this job: Be the heart of the pub, making every guest's visit special.
  • Qualifications: Detail-oriented, team player with a positive attitude.
  • Other info: Great opportunities for growth in a dynamic hospitality setting.

The predicted salary is between 24000 - 36000 £ per year.

A leading pub chain is seeking a Team Leader to ensure operational excellence during shifts. In this role, you will lead a team to provide memorable customer experiences, resolve issues, and maintain high standards of service.

We are looking for someone who is detail-oriented, a great team player, and has a positive attitude.

The position offers various employee perks, including discounts and career development opportunities.

Hospitality Team Leader: Lead Shifts & Delight Guests in London employer: Greene King

Join a leading pub chain that values its employees and fosters a vibrant work culture where teamwork and customer satisfaction are at the forefront. With competitive perks such as discounts and robust career development opportunities, this role not only allows you to lead shifts but also empowers you to grow within the hospitality industry in a supportive environment. Experience the joy of delighting guests while being part of a dynamic team dedicated to operational excellence.
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Contact Detail:

Greene King Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospitality Team Leader: Lead Shifts & Delight Guests in London

✨Tip Number 1

Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.

✨Tip Number 2

Practice your leadership skills! Think of examples where you've successfully led a team or resolved customer issues. Being able to share these experiences will demonstrate your capability to delight guests and maintain high service standards.

✨Tip Number 3

Don’t underestimate the power of a follow-up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds.

✨Tip Number 4

Apply through our website! We make it super easy for you to showcase your skills and experience. Plus, it’s a great way to ensure your application gets seen by the right people who are looking for someone just like you!

We think you need these skills to ace Hospitality Team Leader: Lead Shifts & Delight Guests in London

Leadership Skills
Customer Service Excellence
Problem-Solving Skills
Attention to Detail
Teamwork
Positive Attitude
Operational Management
Conflict Resolution

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve delighted guests or resolved issues, as this will show us you’re the perfect fit for leading our team.

Be Detail-Oriented: We’re looking for someone who pays attention to the little things. Make sure your application is free from typos and clearly structured. This reflects your ability to maintain high standards of service, which is crucial for the role.

Highlight Teamwork Skills: As a Team Leader, you’ll need to be a great team player. In your application, mention times when you’ve successfully collaborated with others or led a team to achieve a common goal. This will help us see how you can lead shifts effectively.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the position. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Greene King

✨Know the Company Inside Out

Before your interview, do some homework on the pub chain. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only impress your interviewers but also help you tailor your answers to align with their goals.

✨Showcase Your Leadership Skills

As a Team Leader, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. Be ready to discuss how you can motivate others to deliver memorable customer experiences.

✨Emphasise Attention to Detail

In hospitality, the little things matter. Be prepared to talk about how you ensure high standards of service and maintain operational excellence. Share specific instances where your attention to detail made a difference in customer satisfaction or team performance.

✨Bring a Positive Attitude

A positive attitude can be contagious, especially in a customer-facing role. During the interview, let your enthusiasm shine through. Share stories that highlight your upbeat nature and how it has helped you overcome challenges or enhance team dynamics.

Hospitality Team Leader: Lead Shifts & Delight Guests in London
Greene King
Location: London

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