At a Glance
- Tasks: Lead a team to ensure smooth operations and happy customers during shifts.
- Company: Join Greene King, a top apprenticeship provider in the hospitality industry.
- Benefits: Enjoy discounts on food, drinks, and retail, plus access to your wage before payday.
- Why this job: Gain valuable experience while working towards a Hospitality Supervisor Apprenticeship qualification.
- Qualifications: A positive attitude, attention to detail, and a passion for great service.
- Other info: Receive ongoing training and support with career growth opportunities.
The predicted salary is between 800 - 1400 Β£ per month.
As a Team leader apprentice, you'll lead by example making sure the team have everything they need so the shift runs like clockwork! You'll make sure the team maintain high standards and that our customers are kept happy.
Benefits
- The chance to further your career across our well-known brands β As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands β so you enjoy your favourite food and drink at a discount.
- Wage Stream β Access your wage before payday for when life happens.
- Retail discounts β Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more.
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels β so you can enjoy a weekend away without breaking the bank.
- Free employee assistance program β Mental Health, well-being, Financial, and Legal support because you matter!
Responsibilities
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift making sure everything runs like clockwork.
- Making sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you'll bring
- A great eye for detail, making sure every pint is poured to perfection.
- A role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and real team player.
What your apprenticeship includes
- A mixture of face to face and skype/phone catch ups every 4-6 weeks to discuss feedback and progress.
- A mixture of on and off the job training, including workshops and webinars.
- Reviews every 12 weeks with your Line Manager and apprenticeship Trainer.
- The chance to get Functional Skills in English and maths (if you don't already have GCSE).
- A Hospitality Team leader Apprenticeship Qualification once you have completed the 15 month programme.
At Greene King, you'll be working towards your Hospitality Supervisor Apprenticeship - Food and Beverage Level 3 Apprenticeship qualification over the course of 12-18 months.
Apprentice Team Leader in London employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Apprentice Team Leader in London
β¨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Greene King and their values. This way, you can show how you fit right in and share examples of how you've embodied those values in your past experiences.
β¨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for team leader roles, like how you handle conflict or motivate a team. The more comfortable you are, the better you'll shine during the real deal!
β¨Tip Number 3
Show off your personality! When you're in the interview, let your enthusiasm for the role and the industry come through. Share stories that highlight your teamwork skills and how you keep customers happy β itβll make you memorable!
β¨Tip Number 4
Donβt forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Apprentice Team Leader in London
Some tips for your application π«‘
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that youβre excited about leading a team and providing great customer experiences.
Tailor Your CV: Make sure your CV is tailored to the Team Leader Apprentice role. Highlight any relevant experience or skills that show you can keep things running smoothly during busy shifts.
Be Yourself: Donβt be afraid to let your personality come through in your application. We value authenticity, so share your unique qualities that make you a great fit for our team!
Apply Through Our Website: For the best chance of success, apply directly through our website. Itβs the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Greene King
β¨Know the Role Inside Out
Before your interview, make sure you understand what being a Team Leader Apprentice entails. Familiarise yourself with the responsibilities listed in the job description, like leading the team and ensuring customer satisfaction. This will help you answer questions confidently and show that you're genuinely interested.
β¨Showcase Your Leadership Skills
During the interview, be ready to share examples of when you've led a team or taken charge in a busy situation. Highlight your ability to think on your feet and adapt to challenges, as these are key traits for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
β¨Demonstrate a Customer-Centric Attitude
Since the role focuses on providing a memorable experience for customers, prepare to discuss how you would ensure high standards of service. Think of specific instances where you've gone above and beyond for customers, and be ready to explain how you would handle difficult situations.
β¨Ask Thoughtful Questions
At the end of the interview, donβt forget to ask questions! This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you. You might ask about the training process, team dynamics, or how success is measured in the role. Itβs a great way to leave a lasting impression!