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- Tasks: Lead a team to ensure smooth shifts and happy customers.
- Company: Join Farmhouse Inns, known for quality food and a supportive culture.
- Benefits: Competitive salary, pension, discounts, and mental health support.
- Other info: Opportunities for career growth and access to exclusive discounts.
- Why this job: Make a real impact on guest experiences while developing your career.
- Qualifications: Great attention to detail and a positive, team-oriented attitude.
The predicted salary is between 24000 - 30000 £ per year.
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Join us at Farmhouse Inns, where we’re big on quality as we are with our portions, which is why our carveries slow-roast our meats for 14-hours, freshly prepare our veg, create fluffy, handmade Yorkies, ruffle-up our perfectly crispy roast potatoes, and bake and hand-decorate our giant cakes in our kitchen every day.
We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
As a Team Leader, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What You’ll Bring…
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
Shift Leader: Guest Experience & Team Coach in Lincolnshire employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader: Guest Experience & Team Coach in Lincolnshire
✨Tip Number 1
Get to know the company culture! Before your interview, check out Farmhouse Inns' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Shift Leader, you'll need to connect with both customers and your team. Role-play common scenarios with a friend to boost your confidence and prepare for those tricky questions.
✨Tip Number 3
Show off your leadership style! During the interview, share examples of how you've successfully led a team or resolved conflicts. This will demonstrate that you can keep things running smoothly during busy shifts.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to stand out and show your enthusiasm for the role.
We think you need these skills to ace Shift Leader: Guest Experience & Team Coach in Lincolnshire
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing a top-notch guest experience and leading a team. Share any relevant experiences that highlight your passion for hospitality.
Tailor Your Application: Make sure to customise your application to match the job description. Use keywords from the listing, like 'team player' and 'attention to detail', to show us you’re the perfect fit for the Shift Leader role. It helps us see how you align with our values!
Be Yourself: We love authenticity! Don’t be afraid to let your personality come through in your writing. Share anecdotes or stories that reflect your style and approach to leadership. This helps us get to know the real you beyond just your qualifications.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application lands right where it needs to be. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Greene King
✨Know the Company Inside Out
Before your interview, take some time to research Farmhouse Inns. Understand their values, menu offerings, and what makes them unique in the hospitality industry. This will not only impress your interviewers but also help you align your answers with their expectations.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved customer satisfaction. Be ready to discuss how you can motivate and support your team during busy shifts.
✨Emphasise Customer Experience
Since the role focuses on guest experience, think of specific instances where you've gone above and beyond for customers. Share stories that highlight your commitment to providing memorable experiences and how you handle feedback or complaints to ensure customer satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to think on your feet. Practice responses to potential challenges you might face as a Shift Leader, such as managing a busy shift or dealing with an unhappy customer. This will show that you're ready to tackle real-life situations.