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- Tasks: Lead a vibrant team to create unforgettable experiences for our customers.
- Company: Metro Pubs, where every pub has its own unique vibe.
- Benefits: Competitive salary, discounts on food and drink, and career development opportunities.
- Other info: Enjoy flexible working, mental health support, and fantastic retail discounts.
- Why this job: Be the heartbeat of the pub, making every shift fun and memorable.
- Qualifications: Great attention to detail and a positive, team-oriented attitude.
The predicted salary is between 22000 - 26000 £ per year.
Join us at Metro Pubs, where our pubs are at the heart of city life, striving to provide a home away from home for both locals and visitors to the capital alike. All of our pubs are individual and unbranded, each embodying its own personality and character. We’re the place to laugh with friends, to spend quality time with family, and to enjoy all that is great about a community pub – the food, the drink, the service and the atmosphere.
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
As a Team Leader, you will…- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
We’re all about rewarding our team’s hard work, that’s why…
- You’ll receive a competitive salary, pension contribution.
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands.
- Free employee assistance program – mental health, well-being, financial, and legal support.
- Enhanced, family-friendly maternity and paternity policies.
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.
- Refer a friend – earn up to £1,500 for referring them!
- Wagestream – access your wage before payday.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more.
Team Leader in Kew Gardens employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Kew Gardens
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in one of their pubs. This will help you understand their vibe and give you some great talking points when you meet the team.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've led a team or resolved conflicts. We want to see how you can keep things running smoothly during those busy shifts.
✨Tip Number 3
Be ready to think on your feet! Prepare for situational questions that test your ability to adapt. We love candidates who can handle challenges with a positive attitude.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Metro Pubs.
We think you need these skills to ace Team Leader in Kew Gardens
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of character into your words. Remember, we’re all about individuality here at Metro Pubs.
Tailor Your Application: Make sure to tailor your application to the Team Leader role. Highlight your experience in leading teams and providing excellent customer service. We love seeing how your skills match what we’re looking for, so be specific!
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Keep your application clear and to the point. Use bullet points if it helps, and make sure we can easily see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Greene King
✨Know the Company Inside Out
Before your interview, take some time to research Metro Pubs. Understand their values, the unique character of their pubs, and what makes them stand out in the industry. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you maintained high standards and ensured customer satisfaction during busy shifts.
✨Emphasise Your Customer Service Experience
Metro Pubs values heartfelt and memorable customer experiences. Be ready to discuss specific instances where you've gone above and beyond for customers. Share stories that illustrate your warm welcome and attention to detail, especially when it comes to service.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Think about potential challenges that could arise during a busy shift and how you would handle them. Practising these scenarios will help you think on your feet and showcase your can-do attitude during the interview.