At a Glance
- Tasks: Lead a vibrant pub team and create unforgettable experiences for customers.
- Company: Metro Pubs, where every pub has its own unique character.
- Benefits: Competitive salary, discounts, career development, and mental health support.
- Other info: Opportunities for career growth and a supportive, inclusive culture.
- Why this job: Join a fun environment and make a real impact in the community.
- Qualifications: Passion for customer service and strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
Company Description
Join us at Metro Pubs, where our pubs are at the heart of city life, striving to provide a home away from home for both locals and visitors to the capital alike.
All of our pubs are individual and unbranded, each embodying its own personality and character.
We’re the place to laugh with friends, to spend quality time with family, and to enjoy all that is great about a community pub – the food, the drink, the service and the atmosphere.
Job Description
As Assistant Manager, you’ll be at the heart of our management team, helping to ensure the smooth running of a busy pub.
From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.
Qualifications
What you'll do as an Assistant Manager...
- Support the General Manager in the day to day running of the business and leading the business in their absence.
- Bring our brand to life by leading the team in delivering amazing experiences for our customers.
- Act as a role model for the team and support with training and development.
- Be a champion of brand standards & ensure customer & team safety at all times.
What you'll bring...
- You'll be passionate about delivering amazing experiences for customers.
- You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A keen eye for every small detail and a desire to uphold high standards in all that you do.
- Sufficient spoken and written English to perform the role safely and understand allergen controls.
- Additional Information
- We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Enhanced, family-friendly maternity and paternity policies
- Menopause Friendly Employer
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
- CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG
We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations.
We want to create a culture where everyone feels welcome, valued, and able to thrive.
Assistant Manager in Kew Gardens employer: Greene King
Greene King is an excellent employer, offering a vibrant work culture in the heart of Horsham where you can truly make a difference. With a focus on employee growth and development, we provide comprehensive training and career advancement opportunities, alongside competitive salaries and generous discounts at our venues. Join us to lead a passionate team in delivering exceptional experiences while enjoying the benefits of a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Kew Gardens
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Greene King. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Greene King
Don't be shy about reaching out to Greene King directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager in Kew Gardens
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Greene King and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Greene King
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
