At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences in a vibrant pub environment.
- Company: Join Chef & Brewer, a unique collection of country-style pubs.
- Benefits: Enjoy competitive pay, discounts, and career development opportunities.
- Other info: Flexible shifts and a supportive team culture await you!
- Why this job: Be a key player in creating memorable moments for customers every day.
- Qualifications: Strong leadership skills and a passion for great service.
The predicted salary is between 22000 - 26000 £ per year.
Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion.
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
As a Team Leader, you will…- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
We’re all about rewarding our team’s hard work, that’s why…
- You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Enhanced, family-friendly maternity and paternity policies.
- Menopause Friendly Employer.
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Team Leader FOH in Kenilworth employer: Greene King
At Chef & Brewer, we pride ourselves on being an exceptional employer, offering a supportive and vibrant work culture where every team member is valued. With competitive salaries, extensive training and development opportunities, and generous discounts across our brands, we ensure that our employees not only thrive in their roles but also enjoy a fulfilling work-life balance. Join us in creating memorable experiences for our customers in our beautiful country-style pubs, where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader FOH in Kenilworth
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Chef & Brewer. Check out their social media and website to understand their vibe. This way, you can tailor your answers to show you're a perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your leadership skills and customer service experience, as these are key for the Team Leader role.
✨Tip Number 3
Show off your personality! During the interview, let your passion for hospitality shine through. Share stories that highlight your ability to lead a team and create memorable experiences for customers. Remember, they want to see the real you!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Team Leader FOH in Kenilworth
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the Team Leader role. Highlight your experience in leading teams and providing excellent customer service. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to get your key points across quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Greene King
✨Know the Company Inside Out
Before your interview, take some time to research Chef & Brewer. Understand their values, the atmosphere they create in their pubs, and what makes them unique. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you kept the team motivated and ensured high standards during busy shifts.
✨Emphasise Customer Service Excellence
Since providing a memorable experience for customers is key, think of specific instances where you've gone above and beyond for guests. Be ready to discuss how you would handle difficult situations and ensure every customer leaves happy, as this aligns perfectly with the role.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a busy shift or resolving a customer complaint. Practice your responses to these scenarios, focusing on your problem-solving skills and ability to adapt quickly. This will show that you can think on your feet, which is crucial for the role.
