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- Tasks: Create unforgettable moments for guests as a hotel receptionist.
- Company: Join Greene King, a pioneering company known for its unique hotels.
- Benefits: Enjoy competitive pay, discounts, and access to mental health support.
- Why this job: Be part of a fun, inclusive team that values growth and originality.
- Qualifications: A positive attitude, attention to detail, and a willingness to learn are essential.
- Other info: Part-time role with opportunities for career advancement and training.
Join to apply for the Hotel Staff role at Greene King
1 week ago Be among the first 25 applicants
Join to apply for the Hotel Staff role at Greene King
As a hotel receptionist, you’ll be key to creating unforgettable moments for customers, whether you’re checking in a guest or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
Company Description
We’re called Venture Hotels for a reason: We’re pioneers! And we thrive on originality. As Greene King’s ventures arm, we’re here to push boundaries. And we’re driven by a team that sees every day as an opportunity to go beyond the ordinary.The result: hotels with a unique sense of place that locals can feel proud of.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Qualifications
As a Hotel Staff, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Meet and greet our customers and check them into their hotel room upon arrival.
- Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
- Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What You’ll Bring…
- Willingness to learn and expand your skills.
- Have a great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can-do attitude and be a real team player.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Sales, General Business, and Management
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Industries
Food and Beverage Services, Hospitality, and Retail
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Hotel Staff employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Staff
✨Tip Number 1
Familiarise yourself with Greene King's values and mission. Understanding their focus on originality and creating memorable experiences will help you align your answers during the interview, showcasing that you're a great fit for their team.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves meeting and greeting guests, being able to demonstrate your ability to handle various customer interactions with warmth and professionalism will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've worked in a team or handled challenges in previous roles. Greene King values teamwork and a positive attitude, so sharing relevant experiences can highlight your suitability for the hotel staff position.
✨Tip Number 4
Research the local area and the specific hotel you’re applying to. Being knowledgeable about the surroundings and what makes the hotel unique can impress your interviewers and show your genuine interest in the role.
We think you need these skills to ace Hotel Staff
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Greene King is looking for in a hotel staff member. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role. Emphasise your attention to detail, ability to work in a team, and passion for customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific reasons why you want to work at Greene King and how you can contribute to their unique hotel experience.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows professionalism and attention to detail, which are crucial in the hospitality industry.
How to prepare for a job interview at Greene King
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond to ensure a positive experience for customers in previous roles.
✨Demonstrate Team Spirit
Since the role involves being part of a fun and inclusive team, highlight your ability to work well with others. Discuss any past experiences where teamwork led to successful outcomes.
✨Prepare for Common Questions
Anticipate questions related to handling customer complaints or difficult situations. Think of specific scenarios where you successfully resolved issues and be ready to share those stories.
✨Research Greene King and Venture Hotels
Familiarise yourself with Greene King's values and the unique offerings of Venture Hotels. This will show your genuine interest in the company and help you align your answers with their mission.
