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- Tasks: Look after guests, ensure security, and maintain cleanliness during night shifts.
- Company: Join the welcoming team at Pub & Grill, where comfort meets quality.
- Benefits: Enjoy competitive pay, discounts, and career development opportunities.
- Why this job: Be the hero of the night, creating memorable experiences for guests.
- Qualifications: A passion for service, attention to detail, and a willingness to learn.
- Other info: Flexible hours with great perks and a supportive work environment.
Night Porter
Be among the first 25 applicants.
Night Porter role. Working 2 nights out of 7. Duties include looking after guests, security and cleaning. As a night porter you are the sole person in charge of the business throughout the night.
Company Description
Join us at Pub & Grill, where we combine the warm welcome of a cosy pub with the style and quality standards of a restaurant. Our grill may be the star of the show, but our kitchens serve up a great range of comforting classics and healthy options too. Whether stopping for a swift drink, a working lunch or a 3‑course evening meal – everyone receives a warm Pub & Grill welcome when they visit us.
Benefits
- The chance to further your career across our well‑known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance programme – mental health, well‑being, financial and legal support because you matter.
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – you could earn up to £1,500 for referring them when they are placed.
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more.
Qualifications & Responsibilities
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Meet and greet our customers and check them into their hotel room upon arrival.
- Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
- Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What You’ll Bring
- Willingness to learn and expand your skills.
- Great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can‑do attitude and a real team player.
Referrals increase your chances of interviewing at Greene King by 2x.
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Hotel Staff employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Staff
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances about your job search. You never know who might have a lead on a night porter role or know someone in the industry. Plus, personal connections can give you an edge over other candidates.
✨Tip Number 2
Be proactive and visit local pubs and hotels. Introduce yourself and ask if they’re hiring. Sometimes, showing up in person can make a lasting impression that an online application just can't match. And hey, don’t forget to mention you found them through StudySmarter!
✨Tip Number 3
Prepare for those interviews! Research common questions for hotel staff roles and practice your answers. Think about how you can showcase your customer service skills and your ability to handle security and cleaning duties during the night shifts.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that night porter job. Plus, it’s super easy to keep track of your applications and get updates directly from us. Don’t miss out on the chance to join our fantastic team!
We think you need these skills to ace Hotel Staff
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that reflects our Pub & Grill vibe.
Tailor Your Application: Make sure to tailor your application to the Night Porter role. Highlight any relevant experience in hospitality, customer service, or security, and show us how you can contribute to creating memorable experiences for our guests.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to read and understand. Avoid jargon and keep it simple!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, plus you’ll get all the latest updates about your application directly from us!
How to prepare for a job interview at Greene King
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a night porter. Familiarise yourself with tasks like guest care, security, and cleaning. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
As a night porter, you'll be the face of the hotel during the night shift. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to ensure guests had a memorable experience.
✨Highlight Your Attention to Detail
Attention to detail is crucial in this role. Be ready to discuss how you ensure cleanliness and safety in your previous jobs. You might want to mention specific instances where your keen eye for detail made a difference.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and what a typical night shift looks like. This shows you're engaged and serious about the role, plus it helps you determine if it's the right fit for you.
