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- Tasks: Create unforgettable moments for guests and ensure a warm welcome.
- Company: Join Venture Hotels, a pioneering team that values originality.
- Benefits: Competitive salary, discounts, career development, and mental health support.
- Why this job: Be part of a fun team and make a real impact on customer experiences.
- Qualifications: Passion for service, attention to detail, and a willingness to learn.
- Other info: Great opportunities for career growth and employee discounts.
Part Time Hours, three or four shifts/weekHours of work will be 9:00 – 14:00 Monday to Friday and 10:00 to 14:00 Saturday & SundayAs Hotel Staff, you’ll be key to creating unforgettable moments for customers, whether you’re checking in a guest or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience. Company Description Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion. Additional Information We’re all about rewarding our team’s hard work, that’s why…You’ll receive a competitive salary, pension contribution as well as:The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.Free employee assistance program – mental health, well-being, financial, and legal support because you matter!Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!Wagestream – access your wage before payday for when life happens.Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more… Qualifications As a Hotel Staff, you will…Provide customers with a heartfelt and memorable experience each and every time they visit.Meet and greet our customers and check them into their hotel room upon arrival.Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.What you’ll bring…Willingness to learn and expand your skills.Have a great eye for detail, making sure every pint is poured to perfection.A passion for giving great service and making sure every customer receives a warm welcome.A positive can-do attitude and be a real team player.
Hotel Staff employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Staff
✨Tip Number 1
Get to know the company culture! Before your interview, check out Venture Hotels' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as Hotel Staff and how you'd handle them. Being able to demonstrate your problem-solving abilities can really set you apart during the interview.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the application process and what it’s really like to work at Venture Hotels.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Hotel Staff
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you can create unforgettable moments for our guests.
Tailor Your Application: Make sure to tailor your application to the Hotel Staff role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to provide great service or your attention to detail. It shows us you’re serious about joining our team!
Keep It Clear and Concise: We appreciate a well-structured application. Keep your writing clear and concise, focusing on the key points that showcase your suitability for the role. Remember, less is often more!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at Greene King
✨Know the Company
Before your interview, take some time to research Venture Hotels. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As Hotel Staff, your role revolves around providing excellent customer service. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to handle complaints and create memorable experiences, as this is key to the role.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the position you're applying for. Remember, you’re aiming to be part of a fun and inclusive team, so let your personality shine through while still looking polished.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the team culture, training opportunities, or how they measure success in the role. This shows that you’re engaged and serious about contributing to their unique sense of place.
