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For Companies At a Glance
- Tasks: Create unforgettable moments for guests and ensure a warm welcome.
- Company: Join the fun and inclusive team at Greene King.
- Benefits: 33% discount for you, 15% for loved ones, and access to mental health support.
- Why this job: Gain valuable experience in hospitality while making customers smile.
- Qualifications: A positive attitude and willingness to learn are essential.
- Other info: Flexible part-time hours with opportunities for career growth.
The predicted salary is between 800 - 1200 £ per month.
As Hotel Staff, you’ll be key to creating unforgettable moments for customers, whether you’re checking in a guest or recommending the perfect drink to a customer after a long day. You’ll keep the good times flowing and be part of a fun and inclusive team where you can grow and strengthen your skills and experience. We are looking for a 3 day per week Night Porter with the potential to work in other areas of the business.
Responsibilities
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Meet and greet customers and check them into their hotel room upon arrival.
- Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
- Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What You’ll Bring
- Willingness to learn and expand your skills.
- Have a great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can-do attitude and be a real team player.
Benefits & Perks
- The chance to further your career across our well-known brands with training and development at each level.
- Discount of 33% for you and 15% for your loved ones on all of our brands.
- Free employee assistance program for mental health, well-being, financial, and legal support.
- Discount of 50% for you and 25% for your loved ones at Greene King Inns and hotels.
- Refer a friend program with potential earnings up to £1,500 when they are placed.
- Wagestream – access your wage before payday.
- Retail discounts – up to 30% off at partners like Superdrug and exclusive discounts with Three Mobile.
Employment details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Sales, General Business, and Management
- Industries: Food and Beverage Services, Hospitality, and Retail
Hotel Staff employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Staff
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Greene King. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Think about how you can highlight your customer service skills and your passion for hospitality. The more comfortable you are, the better you'll shine!
✨Tip Number 3
Dress to impress! Even if it’s a casual environment, looking smart shows you care. A neat appearance can make a great first impression, so pick an outfit that reflects your personality while still being professional.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a chance to reiterate your excitement about the role!
We think you need these skills to ace Hotel Staff
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you can create memorable experiences for our guests.
Tailor Your Application: Make sure to tailor your application to the Hotel Staff role. Highlight any relevant experience or skills that match what we’re looking for, like your attention to detail or your ability to handle customer enquiries with a smile.
Keep It Clear and Concise: We appreciate a well-structured application. Keep your writing clear and concise, focusing on the key points that showcase why you’d be a great fit for our team. Remember, less is often more!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Greene King!
How to prepare for a job interview at Greene King
✨Know the Company
Before your interview, take some time to research Greene King. Understand their values, mission, and what makes them unique in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As Hotel Staff, you'll be interacting with guests regularly. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your ability to handle complaints and create memorable experiences, as this is key to the role.
✨Demonstrate a Team Player Attitude
Greene King values teamwork, so be ready to discuss how you work well with others. Share stories that illustrate your collaborative spirit and how you contribute to a positive work environment. A positive can-do attitude will go a long way!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like for a Night Porter. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.