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- Tasks: Lead a dynamic team to deliver exceptional customer experiences and ensure smooth operations.
- Company: Venture Hotels, a pioneering arm of Greene King, focused on originality and community pride.
- Benefits: Competitive salary, discounts on food and drink, career development, and mental health support.
- Other info: Great opportunities for career growth and access to exclusive retail discounts.
- Why this job: Join a vibrant team and make a real impact in the hospitality industry every day.
- Qualifications: Strong attention to detail, leadership skills, and a positive, adaptable attitude.
The predicted salary is between 22000 - 26000 £ per year.
We’re called Venture Hotels for a reason: We’re pioneers! And we thrive on originality. As Greene King’s ventures arm, we’re here to push boundaries. And we’re driven by a team that sees every day as an opportunity to go beyond the ordinary. The result: hotels with a unique sense of place that locals can feel proud of.
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
As a Team Leader, you will…- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Hospitality Team Leader — Service, Shifts & Perks employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Team Leader — Service, Shifts & Perks
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Venture Hotels. Understand their values and what makes them unique. This way, you can show how you fit into their culture and contribute to their mission.
✨Tip Number 2
Practice your people skills! As a Team Leader, you'll need to lead by example. Think about scenarios where you've provided excellent customer service or resolved conflicts. Share these stories during your interview to demonstrate your experience.
✨Tip Number 3
Be ready to think on your feet! The hospitality industry is fast-paced, so prepare for situational questions. Show that you can adapt and keep things running smoothly, even when the pressure's on.
✨Tip Number 4
Apply through our website! We want to see your application directly. It shows you're keen and gives us a chance to connect with you right away. Plus, it’s the best way to stay updated on your application status!
We think you need these skills to ace Hospitality Team Leader — Service, Shifts & Perks
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about providing a memorable experience for customers. Share any relevant experiences that highlight your passion for the industry.
Be Specific: Use specific examples from your past roles to demonstrate your skills and achievements. Whether it’s leading a team during a busy shift or resolving customer issues, we love to see concrete evidence of your capabilities!
Tailor Your Application: Make sure to tailor your application to the Team Leader role. Highlight your leadership skills and ability to maintain high standards. We’re looking for someone who can adapt and think on their feet, so don’t forget to mention those qualities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Venture Hotels!
How to prepare for a job interview at Greene King
✨Know the Company Inside Out
Before your interview, take some time to research Venture Hotels. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only impress your interviewers but also help you align your answers with their expectations.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you maintained high standards and ensured customer satisfaction during busy shifts.
✨Emphasise Your Customer Service Experience
Venture Hotels is all about providing memorable experiences for customers. Be ready to discuss specific instances where you've gone above and beyond for guests. Share stories that showcase your attention to detail and your ability to create a warm and welcoming atmosphere.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you had to think on your feet during a busy shift. Practising these responses will help you feel more confident and articulate during the interview.