Hospitality Team Leader: Lead Shifts & Delight Guests

Hospitality Team Leader: Lead Shifts & Delight Guests

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead shifts and create unforgettable experiences for our guests.
  • Company: Renowned UK pub company with a focus on exceptional service.
  • Benefits: Professional development opportunities and exclusive employee discounts.
  • Why this job: Join a vibrant team and elevate your career in hospitality.
  • Qualifications: Strong customer service skills and adaptability are key.
  • Other info: Dynamic environment with a focus on safety and cleanliness.

The predicted salary is between 24000 - 36000 £ per year.

A renowned UK pub company is seeking a Team Leader to provide exceptional customer experiences and lead a dedicated team. This role involves managing shifts, maintaining high standards, and ensuring the safety and cleanliness of the bar area.

Ideal candidates will be detail-oriented, adaptable, and possess strong customer service skills. With opportunities for professional development and various employee discounts, this role is perfect for those looking to further their career in the hospitality sector.

Hospitality Team Leader: Lead Shifts & Delight Guests employer: Greene King

Join a renowned UK pub company that values its employees and fosters a vibrant work culture. As a Hospitality Team Leader, you'll enjoy opportunities for professional growth, generous employee discounts, and the chance to lead a passionate team dedicated to delivering exceptional customer experiences. This role not only allows you to enhance your skills in a dynamic environment but also offers the satisfaction of making a positive impact on guests' lives.
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Contact Detail:

Greene King Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospitality Team Leader: Lead Shifts & Delight Guests

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know of openings or can put in a good word for you, which can make all the difference.

✨Tip Number 2

Show off your personality! When you get that interview, let your passion for customer service shine through. Share stories about how you've delighted guests in the past – it’ll help you stand out from the crowd.

✨Tip Number 3

Be prepared to demonstrate your skills on the spot. In hospitality, they might ask you to handle a mock scenario or role-play a situation. Stay calm, think on your feet, and show them you can lead a team under pressure.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!

We think you need these skills to ace Hospitality Team Leader: Lead Shifts & Delight Guests

Customer Service Skills
Team Leadership
Shift Management
Attention to Detail
Adaptability
Safety Standards Compliance
Cleanliness Standards Maintenance
Professional Development Orientation

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve delighted guests or led a team, as this will show us you’re the right fit for our pub company.

Be Detail-Oriented: Make sure to highlight your attention to detail in your application. Whether it’s maintaining cleanliness or managing shifts, we want to see how you ensure high standards in everything you do.

Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and qualities mentioned in the job description. This shows us you’ve done your homework and are genuinely interested in the role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!

How to prepare for a job interview at Greene King

✨Know the Company Inside Out

Before your interview, do some research on the pub company. Understand their values, mission, and what sets them apart in the hospitality sector. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight situations where you’ve resolved issues or created memorable experiences. This is crucial for a role focused on delighting guests!

✨Demonstrate Leadership Qualities

As a Team Leader, you’ll need to manage shifts and lead a team. Be ready to discuss your leadership style and provide examples of how you’ve motivated others or handled conflicts. This will show that you’re capable of maintaining high standards and fostering a positive work environment.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in this role. This shows that you’re proactive and genuinely interested in contributing to their success.

Hospitality Team Leader: Lead Shifts & Delight Guests
Greene King

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