At a Glance
- Tasks: Lead a vibrant team to deliver unforgettable customer experiences in a bustling pub environment.
- Company: Join Hungry Horse, where community spirit and great food come together.
- Benefits: Enjoy competitive pay, discounts, and career development opportunities.
- Other info: Flexible shifts and a supportive work culture await you!
- Why this job: Be part of a fun team and make a real impact on customers' lives.
- Qualifications: Great attention to detail and a positive, team-oriented attitude.
The predicted salary is between 22000 - 26000 £ per year.
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Enhanced, family-friendly maternity and paternity policies.
- Menopause Friendly Employer.
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
As a Team Leader, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
Hospitality Team Leader - Lead, Develop, Serve employer: Greene King
At Hungry Horse, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and community spirit thrive. With competitive salaries, extensive training and development opportunities, and generous discounts for you and your loved ones, we ensure that our team members feel valued and supported. Join us in creating memorable experiences for our customers while enjoying a rewarding career in the heart of the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Team Leader - Lead, Develop, Serve
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hungry Horse's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Team Leader, you'll need to connect with both customers and your team. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Be ready to share your experiences! Think of examples where you've led a team or resolved issues under pressure. This will demonstrate your ability to keep things running smoothly during busy shifts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Hungry Horse family. Don’t miss out on this opportunity!
We think you need these skills to ace Hospitality Team Leader - Lead, Develop, Serve
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! Share experiences that highlight your commitment to providing excellent service and creating memorable moments for customers.
Tailor Your Application:Make sure to customise your application to reflect the specific qualities we’re looking for in a Team Leader. Use keywords from the job description, like 'lead by example' and 'high standards', to show you understand what we value.
Highlight Your Teamwork Skills:As a Team Leader, teamwork is key! In your application, mention times when you've successfully worked with others to achieve a common goal or resolved issues during busy shifts. We want to see how you can bring the team together!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your personality and skills in the best light. Don’t miss out on this opportunity!
How to prepare for a job interview at Greene King
✨Know the Company Inside Out
Before your interview, take some time to research Hungry Horse. Understand their values, what they stand for, and their community involvement. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you can ensure that shifts run smoothly and how you maintain high standards.
✨Emphasise Customer Service Excellence
Customer satisfaction is key in hospitality. Be ready to discuss how you would create memorable experiences for customers. Share specific instances where you've gone above and beyond to ensure guests leave happy, as this aligns perfectly with the role's expectations.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations, like handling a busy shift or resolving a customer complaint. Think through your responses ahead of time, focusing on your problem-solving skills and ability to stay calm under pressure. This will showcase your readiness for the fast-paced environment.
