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- Tasks: Provide 4th line support for ERP systems and enhance system performance.
- Company: Join Greene King, a leading name in the hospitality industry.
- Benefits: Enjoy generous discounts and great career development opportunities.
- Other info: Work in a supportive environment with plenty of growth potential.
- Why this job: Be part of a dynamic team and make a real impact on system efficiency.
- Qualifications: Experience with ERP and EDI systems, plus strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Greene King is seeking a Support Analyst (Aurora) based in Guildford, UK. The successful candidate will provide 4th line application support for ERP systems, specifically Infor System 21 (Aurora), using RPG programming.
Responsibilities include:
- Managing incidents
- Improving system performance
- Maintaining key applications
Candidates should have substantial experience with ERP and EDI systems, excellent communication and troubleshooting skills, and a proactive mindset.
Greene King offers a range of benefits including generous discounts and career development opportunities.
Aurora ERP Support Analyst - 4th Line & RCA Expert in Guildford employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aurora ERP Support Analyst - 4th Line & RCA Expert in Guildford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Greene King on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your RPG programming skills. We know that being able to talk confidently about your technical expertise will impress the hiring team.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss specific incidents you've managed in the past, especially related to ERP systems. We want to see how you tackle challenges head-on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Aurora ERP Support Analyst - 4th Line & RCA Expert in Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ERP systems, especially Infor System 21. We want to see how your skills match the role, so don’t be shy about showcasing your RPG programming expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Support Analyst role. Share specific examples of how you've tackled incidents and improved system performance in the past.
Show Off Your Communication Skills: Since this role involves a lot of interaction, make sure your written application reflects your excellent communication skills. We love candidates who can convey complex ideas clearly and concisely!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Greene King
✨Know Your ERP Inside Out
Make sure you brush up on your knowledge of ERP systems, especially Infor System 21 (Aurora). Familiarise yourself with its functionalities and common issues. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Show Off Your Troubleshooting Skills
Prepare to discuss specific examples where you've successfully resolved incidents or improved system performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your problem-solving abilities and proactive mindset.
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice explaining complex technical concepts in simple terms. You might be asked to describe how you would handle a support ticket, so clarity and confidence are crucial.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics, ongoing projects, or career development opportunities at Greene King. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.