At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences in a busy pub environment.
- Company: Join Greene King, a top name in the hospitality industry with unique country-style pubs.
- Benefits: Enjoy discounts on food and drinks, career development, and access to mental health support.
- Why this job: Be a key player in creating memorable moments for customers while developing your leadership skills.
- Qualifications: Strong attention to detail and a positive attitude; experience in hospitality is a plus.
- Other info: Flexible part-time role with opportunities for career growth and rewards for referrals.
The predicted salary is between 1300 - 1800 £ per month.
As a Team Leader, you'll lead by example, ensuring the team has everything they need so the shift runs like clockwork. You'll maintain high standards and ensure customers remain happy.
Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion.
Benefits- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more.
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
Team Leader in Great Malvern employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Great Malvern
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Greene King and Chef & Brewer. Understanding their values and what makes them tick will help you connect with the team during your chat.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or resolved conflicts. Be ready to share these stories, as they’ll show you can handle the responsibilities of a Team Leader.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows you’re serious about the role and respect the company’s standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Team Leader in Great Malvern
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about providing a great experience for customers and leading a team. Share any relevant experiences that highlight your passion for hospitality.
Tailor Your Application: Make sure to customise your application to fit the Team Leader role specifically. Use keywords from the job description and relate your skills and experiences directly to what we’re looking for. This shows us you’ve done your homework and are serious about joining our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the position. Highlight your key achievements and skills that align with the responsibilities of the Team Leader role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and quick to do – just a few clicks and you’re on your way to potentially joining our fantastic team!
How to prepare for a job interview at Greene King
✨Know the Company Inside Out
Before your interview, take some time to research Greene King and Chef & Brewer. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only impress your interviewers but also help you tailor your answers to align with their culture.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead by example. Prepare specific examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you maintained high standards and ensured customer satisfaction during busy shifts.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you had to think on your feet or handle unexpected challenges. Practising these responses will help you feel more confident and articulate during the interview.
✨Emphasise Your Customer Service Passion
Customer experience is key in this role. Be ready to discuss how you create memorable experiences for customers. Share anecdotes that showcase your commitment to providing excellent service and how you inspire your team to do the same.