At a Glance
- Tasks: Lead a vibrant pub team, ensuring amazing customer experiences and driving sales growth.
- Company: Join Greene King, a community-focused pub chain known for great vibes and delicious food.
- Benefits: Enjoy competitive pay, discounts, career development, and access to mental health support.
- Why this job: Be part of a fun, energetic environment where your leadership can shine and make an impact.
- Qualifications: Previous management experience in hospitality or retail is preferred; strong communication skills are a must.
- Other info: Earn up to £1,500 for referring friends and access your wages before payday!
The predicted salary is between 36000 - 60000 £ per year.
Company Description
As General Manager, you’ll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you’ll lead by example make sure our customers and teams have a great time.
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of urban pubs are all about serving up great times in the heart of the city. Whether you’re looking for easy-going vibes, cocktails and colourful dishes in one of our high-energy bars or looking to be part of the after-work crowd who enjoy perfectly poured pints and pub classics with a twist in one of our urban pubs, we’ve got something for everyone.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
Job Description
What you’ll do as a General Manager…
- Work with your business development manager and management team to grow pub sales.
- Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers.
- You will recruit & develop your team to ensure they have the knowledge needed to delight our customers.
- Be a champion of brand standards & ensure customer & team safety at all times.
What you’ll bring…
- Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub.
- You’re great with people, and as a result, have great communication and leadership skills.
- You’ll be business savvy, with a keen eye for P&L control.
- You’ll embrace individuality and care for others, your pub, and the environment.
- Previous success at General Manager level is desirable; from a hospitality, retail or other fast-paced background, and the right attitude and outlook is essential!
- You’re keen to learn and happiest when you succeed at something new.
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General Manager - Live In employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Live In
✨Tip Number 1
Showcase your leadership skills during the interview. Share specific examples of how you've successfully managed teams in the past, especially in fast-paced environments like pubs or restaurants.
✨Tip Number 2
Familiarize yourself with Greene King's brand values and culture. Be prepared to discuss how you can embody these values and contribute to creating a warm and welcoming atmosphere for customers.
✨Tip Number 3
Demonstrate your business acumen by discussing strategies you've implemented to increase sales or improve customer experiences in previous roles. This will show that you're not just a people person, but also savvy in managing pub operations.
✨Tip Number 4
Network with current or former employees of Greene King if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace General Manager - Live In
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the General Manager position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and experience in the hospitality industry. Use specific examples to demonstrate how you've successfully managed teams and improved customer experiences in previous roles.
Highlight Relevant Experience: In your CV, emphasize your previous roles as a General Manager or in similar positions. Focus on achievements related to sales growth, team development, and customer satisfaction to align with the company's values.
Show Your Passion: Convey your enthusiasm for the role and the company in both your cover letter and CV. Mention why you are drawn to Greene King and how you can contribute to creating a welcoming atmosphere for customers.
How to prepare for a job interview at Greene King
✨Show Your Leadership Skills
As a General Manager, you'll need to demonstrate your leadership abilities. Share specific examples of how you've successfully led a team in the past, focusing on how you motivated them and created a positive work environment.
✨Know the Brand Inside Out
Familiarize yourself with Greene King's values and brand standards. Be prepared to discuss how you would embody these in your role and how you can enhance the customer experience while maintaining those standards.
✨Highlight Your Business Acumen
Since the role requires a keen eye for P&L control, be ready to discuss your experience with financial management. Bring examples of how you've successfully increased sales or managed costs in previous roles.
✨Emphasize Customer Experience
Talk about your approach to creating memorable experiences for customers. Share stories that illustrate your commitment to customer satisfaction and how you've handled challenging situations in the past.