At a Glance
- Tasks: Lead a team to create amazing customer experiences and grow pub sales.
- Company: Join Chef & Brewer, a collection of unique country-style pubs across beautiful locations.
- Benefits: Enjoy competitive salary, discounts, career development, and mental health support.
- Why this job: Be part of a welcoming culture where you can lead, learn, and succeed.
- Qualifications: High standards, great communication skills, and previous management experience preferred.
- Other info: Opportunity to earn up to £1,500 for referring friends to join the team.
The predicted salary is between 36000 - 60000 £ per year.
As General Manager, you’ll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you’ll lead by example make sure our customers, and teams, have a great time.
Company Description
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Qualifications
What you\’ll do as a General Manager…
- Work with your business development manager and management team to grow pub sales.
- Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers.
- You will recruit & develop your team to ensure they have the knowledge needed to delight our customers.
- Be a champion of brand standards & ensure customer & team safety at all times.
- Please be aware that if you are successful in this role you will need to either already have, or be able to acquire a personal license.
What you\’ll bring…
- Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub.
- You\’re great with people, and as a result, have great communication and leadership skills.
- You’ll be business savvy, with a keen eye for P&L control.
- You\’ll embrace individuality and care for others, your pub and the environment.
- Previous success at General Manager level is desirable; from a hospitality, retail or other fast paced background, and the right attitude and outlook is essential!
- You\’re keen to learn and happiest when you succeed at something new.
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Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Live In
✨Tip Number 1
Network with current and former General Managers in the hospitality industry. They can provide insights into what it takes to succeed in this role and may even refer you to opportunities within their networks.
✨Tip Number 2
Familiarise yourself with the Chef & Brewer brand and its unique offerings. Understanding their values and customer experience will help you demonstrate your alignment with their vision during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in previous roles. Highlight your leadership style and how it has positively impacted team performance and customer satisfaction.
✨Tip Number 4
Stay updated on industry trends and challenges in the hospitality sector. Being knowledgeable about current issues will show your commitment to the role and your ability to adapt and innovate.
We think you need these skills to ace General Manager - Live In
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hospitality and management. Focus on your leadership skills, attention to detail, and any previous success as a General Manager or in similar roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've led teams, improved sales, or enhanced customer experiences in past positions.
Highlight Relevant Skills: Emphasise your communication and business acumen in your application. Mention your ability to manage P&L effectively and your commitment to maintaining high brand standards.
Show Enthusiasm for the Brand: Demonstrate your understanding of Chef & Brewer's values and mission in your application. Express your excitement about creating a welcoming environment for customers and leading a successful team.
How to prepare for a job interview at Greene King
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in the past, highlighting your communication and leadership skills. Be ready to discuss how you motivate and develop your team to deliver exceptional customer experiences.
✨Demonstrate Business Acumen
Familiarise yourself with key financial metrics like P&L control. Be prepared to discuss how you've previously driven sales growth or improved profitability in your past roles. This will show that you understand the business side of running a successful pub.
✨Emphasise Customer Experience
The role is all about creating amazing experiences for customers. Think of specific instances where you've gone above and beyond to ensure customer satisfaction. Share these stories during your interview to illustrate your commitment to high standards and attention to detail.
✨Prepare for Questions on Brand Standards
Understand the brand values and standards of Chef & Brewer. Be ready to discuss how you would uphold these standards in your day-to-day operations. Showing that you align with their brand ethos will demonstrate your suitability for the role.