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- Tasks: Lead a vibrant pub team, ensuring customers have an unforgettable experience every day.
- Company: Join Greene King, a community-focused pub chain that brings people together.
- Benefits: Enjoy a competitive salary, discounts on food and drinks, and access to mental health support.
- Why this job: Be part of a local hub, develop your skills, and make a real impact in your community.
- Qualifications: Previous management experience in hospitality or retail is preferred; strong leadership and communication skills are essential.
- Other info: Access your wages before payday and earn bonuses for referring friends!
The predicted salary is between 36000 - 60000 £ per year.
As General Manager, you'll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you'll lead by example to make sure our customers, and teams, have a great time. Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
We're all about rewarding our team's hard work, that's why you'll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
- Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
- Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream - access your wage before payday for when life happens.
- Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more.
What you'll do as a General Manager:
- Work with your business development manager and management team to grow pub sales.
- Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers.
- You will recruit & develop your team to ensure they have the knowledge needed to delight our customers.
- Be a champion of brand standards & ensure customer & team safety at all times.
What you'll bring:
- Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub.
- You're great with people, and as a result, have great communication and leadership skills.
- You'll be business savvy, with a keen eye for P&L control.
- You'll embrace individuality and care for others, your pub and the environment.
- Previous success at General Manager level is desirable; from a hospitality, retail or other fast-paced background, and the right attitude and outlook is essential!
- You're keen to learn and happiest when you succeed at something new.
General Manager - Live In employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Live In
✨Tip Number 1
Familiarise yourself with Greene King's values and mission. Understanding their commitment to community and customer experience will help you align your approach during interviews, showcasing how you can contribute to their goals.
✨Tip Number 2
Network within the hospitality industry, especially with those who have worked at Greene King pubs. They can provide valuable insights into the company culture and expectations, which can give you an edge in your discussions.
✨Tip Number 3
Prepare examples of your leadership and team development experiences. As a General Manager, you'll need to demonstrate your ability to inspire and manage a team effectively, so having specific stories ready will be beneficial.
✨Tip Number 4
Research current trends in the hospitality sector, particularly around customer engagement and pub management. Being knowledgeable about industry trends will show your passion for the role and your proactive approach to business growth.
We think you need these skills to ace General Manager - Live In
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and management. Emphasise your leadership skills, customer service excellence, and any previous roles that demonstrate your ability to run a successful pub or similar establishment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention specific examples of how you've led teams, improved customer experiences, or increased sales in past positions.
Showcase Your Leadership Style: In your application, describe your leadership style and how you motivate and develop your team. Use examples that illustrate your ability to create a positive work environment and deliver exceptional customer service.
Highlight Relevant Achievements: Include any quantifiable achievements in your application, such as sales growth percentages, successful events you’ve organised, or awards received. This will help demonstrate your capability to drive success in the General Manager role.
How to prepare for a job interview at Greene King
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your communication and motivational skills.
✨Understand the Business
Familiarise yourself with the pub's financials, including P&L statements. Be ready to discuss how you can drive sales and manage costs effectively, showcasing your business acumen.
✨Emphasise Customer Experience
Highlight your commitment to customer satisfaction. Share specific instances where you've gone above and beyond to create memorable experiences for guests, as this is crucial in the hospitality industry.
✨Demonstrate Attention to Detail
Discuss how you maintain high standards in all aspects of pub management. Provide examples of how your attention to detail has positively impacted operations or customer feedback in your previous roles.
