At a Glance
- Tasks: Lead a vibrant pub team, ensuring customers have an unforgettable experience.
- Company: Greene King pubs are community hubs where locals gather for good food and drinks.
- Benefits: Enjoy competitive pay, discounts, career growth opportunities, and mental health support.
- Why this job: Join a fun, supportive culture that values individuality and community impact.
- Qualifications: Strong leadership skills, attention to detail, and previous management experience preferred.
- Other info: Access your wages before payday and earn bonuses for referring friends!
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Company Description
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
Job Description
As General Manager, you\’ll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you\’ll lead by example make sure our customers, and teams, have a great time.
Qualifications
What you\’ll do as a General Manager…
- Work with your business development manager and management team to grow pub sales.
- Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers.
- You will recruit & develop your team to ensure they have the knowledge needed to delight our customers.
- Be a champion of brand standards & ensure customer & team safety at all times.
- Please be aware that if you are successful in this role you will need to either already have, or be able to acquire a personal license.
What you\’ll bring…
- Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub.
- You\’re great with people, and as a result, have great communication and leadership skills.
- You\’ll be business savvy, with a keen eye for P&L control.
- You\’ll embrace individuality and care for others, your pub and the environment.
- Previous success at General Manager level is desirable; from a hospitality, retail or other fast paced background, and the right attitude and outlook is essential!
- You\’re keen to learn and happiest when you succeed at something new.
Additional Information
We\’re all about rewarding our team\’s hard work, that\’s why…
You\’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
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General Manager employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with Greene King's values and mission. Understanding their commitment to community and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Network within the hospitality industry, especially with those who have worked at Greene King or similar establishments. Personal connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams and improved customer experiences in previous roles. Highlighting your leadership skills and business acumen will set you apart.
✨Tip Number 4
Stay updated on current trends in the hospitality sector, particularly around customer service and pub management. Demonstrating your knowledge of industry trends can show your passion and readiness for the role.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the General Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality or management roles. Highlight specific achievements, such as sales growth or team development, that demonstrate your capability to lead a pub successfully.
Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your commitment to creating a welcoming environment. Use specific examples from your past experiences to illustrate your leadership skills and ability to drive business success.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a General Manager role.
How to prepare for a job interview at Greene King
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate your leadership abilities. Share specific examples of how you've successfully led teams in the past, focusing on your communication style and how you motivate others.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to the pub industry, such as P&L control. Be prepared to discuss how you would use these metrics to drive sales and improve customer experiences.
✨Emphasise Customer Experience
Greene King values creating a warm welcome for customers. Prepare to discuss your approach to enhancing customer satisfaction and share any innovative ideas you have for events or promotions that could attract more patrons.
✨Demonstrate Your Commitment to Training
Highlight your experience in recruiting and developing teams. Discuss how you would ensure your staff are knowledgeable and equipped to provide excellent service, as this is crucial for maintaining brand standards.