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- Tasks: Lead a vibrant pub, ensuring customers and teams have an amazing experience every day.
- Company: Join Hungry Horse, where community spirit and great food unite families and friends.
- Benefits: Enjoy competitive pay, discounts, career development, and access to mental health support.
- Why this job: Be part of a fun culture that values individuality and offers growth opportunities.
- Qualifications: Strong leadership skills, attention to detail, and previous management experience in hospitality or retail.
- Other info: Earn up to £1,500 for referring friends and access your wage before payday!
The predicted salary is between 36000 - 60000 £ per year.
Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament - there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
As General Manager, you’ll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you’ll lead by example to make sure our customers, and teams, have a great time.
What you’ll do as a General Manager:
- Work with your business development manager and management team to grow pub sales.
- Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers.
- Recruit & develop your team to ensure they have the knowledge needed to delight our customers.
- Be a champion of brand standards & ensure customer & team safety at all times.
Please be aware that if you are successful in this role you will need to either already have, or be able to acquire a personal license.
What you’ll bring:
- Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub.
- Great communication and leadership skills.
- Business savvy, with a keen eye for P&L control.
- Embrace individuality and care for others, your pub and the environment.
- Previous success at General Manager level is desirable; from a hospitality, retail or other fast-paced background, and the right attitude and outlook is essential!
- Keen to learn and happiest when succeeding at something new.
Additional Information:
We’re all about rewarding our team’s hard work, that’s why you’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands - as one of the industry’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands.
- Free employee assistance program - mental health, well-being, financial, and legal support.
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.
- Refer a friend - earn up to £1,500 for referring someone who is placed.
- Wagestream - access your wage before payday.
- Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more.
General Manager employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with Hungry Horse's brand values and community initiatives. Understanding their commitment to customer experience and community spirit will help you align your leadership style with their expectations.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience in similar roles. Building connections can provide insights into the company culture and may even lead to a referral.
✨Tip Number 3
Prepare to discuss your previous successes in managing teams and driving sales. Be ready to share specific examples that demonstrate your leadership skills and ability to enhance customer experiences.
✨Tip Number 4
Showcase your passion for the hospitality industry during any interactions. Whether it's through conversations or interviews, expressing genuine enthusiasm for creating memorable experiences will set you apart.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the General Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality or management roles. Emphasise your leadership skills, attention to detail, and any previous successes as a General Manager.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Highlight specific examples of how you've led teams, improved customer experiences, and contributed to business growth in previous positions.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a General Manager.
How to prepare for a job interview at Greene King
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate your leadership abilities. Share specific examples of how you've successfully led teams in the past, focusing on how you motivated them and improved their performance.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to the pub industry, such as P&L control. Be prepared to discuss how you would use these metrics to drive sales and improve profitability.
✨Emphasise Customer Experience
Highlight your commitment to customer satisfaction. Discuss strategies you've implemented in previous roles to enhance the customer experience and how you plan to bring that to Hungry Horse.
✨Demonstrate Community Engagement
Hungry Horse values community spirit, so be ready to talk about how you've engaged with local communities in your past roles. Share ideas on how you could further this engagement in your new position.
