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- Tasks: Lead a vibrant pub team, ensuring customers have an unforgettable experience every day.
- Company: Join Greene King, a community-focused pub chain that brings people together.
- Benefits: Enjoy competitive pay, discounts, and access to mental health support and career development.
- Why this job: Be part of a welcoming culture where your leadership can shine and make a real impact.
- Qualifications: Strong communication skills, attention to detail, and previous management experience in hospitality or retail preferred.
- Other info: Opportunities for career growth and a chance to earn bonuses for referrals.
The predicted salary is between 36000 - 60000 £ per year.
As General Manager, you’ll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you’ll lead by example to make sure our customers, and teams, have a great time.
Company Description: Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
Additional Information: We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Qualifications: What you’ll do as a General Manager...
- Work with your business development manager and management team to grow pub sales.
- Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers.
- You will recruit & develop your team to ensure they have the knowledge needed to delight our customers.
- Be a champion of brand standards & ensure customer & team safety at all times.
- Please be aware that if you are successful in this role you will need to either already have, or be able to acquire a personal license.
What you’ll bring...
- Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub.
- You’re great with people, and as a result, have great communication and leadership skills.
- You’ll be business savvy, with a keen eye for P&L control.
- You’ll embrace individuality and care for others, your pub and the environment.
- Previous success at General Manager level is desirable; from a hospitality, retail or other fast paced background, and the right attitude and outlook is essential!
- You’re keen to learn and happiest when you succeed at something new.
General Manager employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with Greene King's values and mission. Understanding what makes their pubs special will help you align your leadership style with their brand, making you a more attractive candidate.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience in pub management. Building connections can provide valuable insights and potentially lead to referrals for the General Manager position.
✨Tip Number 3
Showcase your leadership skills by volunteering for community events or local initiatives. This demonstrates your commitment to creating a welcoming environment, which is key for a General Manager at Greene King.
✨Tip Number 4
Prepare to discuss your previous successes in managing teams and driving sales. Be ready to share specific examples that highlight your ability to lead by example and create memorable customer experiences.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a General Manager at Greene King. Highlight your leadership skills and experience in managing teams and customer service in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience in hospitality or retail management. Emphasise your achievements in previous roles, particularly those that demonstrate your ability to lead teams and drive sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of Greene King's values. Mention specific examples of how you've successfully managed teams and improved customer experiences in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Greene King
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead by example. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your communication and leadership skills.
✨Demonstrate Your Business Acumen
Discuss your experience with P&L control and how you've driven sales growth in previous roles. Companies want to see that you understand the financial aspects of running a pub and can make informed decisions.
✨Emphasise Customer Experience
Talk about your approach to creating a welcoming environment for customers. Share stories that illustrate how you've gone above and beyond to ensure customer satisfaction and foster a sense of community.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to handle difficult situations or conflicts within your team or with customers, and be ready to explain how you resolved them.
