At a Glance
- Tasks: Lead a vibrant pub team and create unforgettable customer experiences.
- Company: Join Greene King, a community-focused pub chain known for great vibes and delicious food.
- Benefits: Enjoy competitive pay, discounts, career growth, and mental health support.
- Why this job: Be part of a fun culture where your leadership makes a real impact.
- Qualifications: Previous management experience in hospitality or retail is a plus; strong people skills are essential.
- Other info: Earn up to £1,500 for referring friends and access wages before payday!
The predicted salary is between 36000 - 60000 £ per year.
Company Description
As General Manager, you’ll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you’ll lead by example and make sure our customers, and teams, have a great time.
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of urban pubs are all about serving up great times in the heart of the city. Whether you’re looking for easy-going vibes, cocktails and colourful dishes in one of our high-energy bars or looking to be part of the after-work crowd who enjoy perfectly poured pints and pub classics with a twist in one of our urban pubs, we’ve got something for everyone.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
Job Description
What you\’ll do as a General Manager…
- Work with your business development manager and management team to grow pub sales
- Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers
- You will recruit & develop your team to ensure they have the knowledge needed to delight our customers
- Be a champion of brand standards & ensure customer & team safety at all times
What you\’ll bring…
- Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub
- You\’re great with people, and as a result, have great communication and leadership skills
- You’ll be business savvy, with a keen eye for P&L control
- You\’ll embrace individuality and care for others, your pub and the environment
- Previous success at General Manager level is desirable; from a hospitality, retail or other fast paced background, and the right attitude and outlook is essential!
- You\’re keen to learn and happiest when you succeed at something new
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General Manager employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Showcase your leadership skills during the interview. Prepare examples of how you've successfully led teams in the past, especially in high-pressure environments. This will demonstrate that you can lead by example and create a positive atmosphere for both customers and staff.
✨Tip Number 2
Familiarize yourself with Greene King's brand values and customer experience. Understanding what makes their pubs unique will help you align your vision with theirs and show that you're genuinely interested in contributing to their success.
✨Tip Number 3
Network with current or former employees of Greene King. They can provide valuable insights into the company culture and expectations for a General Manager, which can help you tailor your approach during the hiring process.
✨Tip Number 4
Prepare to discuss your business acumen, particularly in P&L control. Be ready to share specific strategies you've implemented in previous roles that have positively impacted sales and profitability, as this is crucial for the General Manager position.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the General Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in hospitality or management roles. Emphasize your leadership skills, attention to detail, and any previous successes in similar positions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of Greene King's values. Mention specific examples of how you've led teams and improved customer experiences in the past.
Showcase Your People Skills: In your application, emphasize your communication and interpersonal skills. Provide examples of how you've successfully managed teams and built strong relationships with customers in previous roles.
How to prepare for a job interview at Greene King
✨Show Your Leadership Skills
As a General Manager, you'll need to demonstrate strong leadership abilities. Share examples from your past experiences where you successfully led a team, resolved conflicts, or improved team performance. This will show that you can lead by example and inspire others.
✨Understand the Business Metrics
Be prepared to discuss your understanding of P&L control and how you've used financial data to drive business decisions in the past. Highlight any specific strategies you've implemented to increase sales or reduce costs, as this will showcase your business savvy.
✨Emphasize Customer Experience
Since the role focuses on delivering amazing experiences for customers, be ready to talk about how you've enhanced customer satisfaction in previous roles. Share specific initiatives or changes you made that positively impacted customer feedback and loyalty.
✨Demonstrate Your Passion for Hospitality
Express your enthusiasm for the hospitality industry and your commitment to creating a welcoming environment. Discuss what you love about working in pubs and how you plan to bring that passion to Greene King, ensuring both customers and staff feel valued.