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- Tasks: Lead a vibrant pub team, ensuring exceptional customer experiences and driving sales growth.
- Company: Join Greene King, a community-focused pub chain that brings people together.
- Benefits: Enjoy competitive pay, discounts, career development, and access to mental health support.
- Why this job: Be part of a local hub, fostering community spirit while developing your leadership skills.
- Qualifications: Previous management experience in hospitality or retail is preferred; a positive attitude is essential.
- Other info: Earn up to £1,000 for referring friends and access wages before payday.
The predicted salary is between 36000 - 60000 £ per year.
As General Manager, you'll have the freedom to succeed in building a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you'll lead by example to ensure our customers and teams have a great experience. Join us at Greene King pubs, where we have always been a beacon for communities, wherever people want to come together. Our collection of community pubs are the heart of the local area, led by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub for events, delicious food, or catching up with friends over drinks.
What you’ll do as a General Manager...
- Work with your business development manager and management team to grow pub sales.
- Lead by example in all activities and bring our brand to life through your team, delivering exceptional experiences for our customers.
- Recruit and develop your team to ensure they have the knowledge needed to delight our customers.
- Champion brand standards and ensure customer and team safety at all times.
What you’ll bring...
- High standards and attention to detail in all aspects of running a successful pub.
- Excellent communication and leadership skills, with a talent for engaging with people.
- Business savvy with a keen eye for P&L control.
- An appreciation for individuality, caring for others, the environment, and your pub.
- Previous success at General Manager level is desirable, from hospitality, retail, or other fast-paced backgrounds; a positive attitude and outlook are essential.
- Keen to learn and thrive when succeeding in new challenges.
Additional Information
We’re all about rewarding our team’s hard work, which is why you will receive a competitive salary, pension contributions, and benefits such as:
- Career development opportunities across our well-known brands - as a top apprenticeship provider, we support training and development at every career level.
- Discount of 33% for you and 15% for loved ones on all our brands - enjoy your favourite food and drinks at a discount.
- Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for loved ones at Greene King Inns and hotels - enjoy weekends away without breaking the bank.
- Refer a friend - earn up to £1,000 when they are placed in a role.
- Wagestream - access your wages before payday for life’s needs.
- Retail discounts - up to 30% off at Superdrug, exclusive deals with three mobile, and more.
General Manager employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network within the hospitality industry, especially with those who have experience in managing pubs. Attend local events or join online forums to connect with current General Managers and learn about their experiences and insights.
✨Tip Number 2
Showcase your leadership skills by volunteering for community events or initiatives related to hospitality. This not only builds your resume but also demonstrates your commitment to creating a welcoming environment, which is key for this role.
✨Tip Number 3
Familiarise yourself with Greene King's brand values and community involvement. Understanding their mission will help you align your approach and demonstrate how you can contribute to their goals during interviews.
✨Tip Number 4
Prepare to discuss your previous successes in managing teams and driving sales. Use specific examples that highlight your business acumen and ability to create exceptional customer experiences, as these are crucial for the General Manager position.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or management roles. Emphasise your leadership skills, attention to detail, and any previous successes as a General Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've led teams and improved customer experiences in past positions.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as communication, business acumen, and team development. Use concrete examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Greene King
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your communication and engagement strategies.
✨Demonstrate Business Acumen
Familiarise yourself with key performance indicators relevant to the pub industry, such as P&L control. During the interview, discuss how you have previously driven sales growth and improved profitability in your past roles.
✨Emphasise Customer Experience
Greene King values exceptional customer service. Prepare to discuss how you have created memorable experiences for customers in previous positions, and be ready to suggest ideas on how to enhance customer satisfaction in their pubs.
✨Align with Company Values
Research Greene King's commitment to community and individuality. In your interview, express your appreciation for these values and provide examples of how you have fostered a positive environment in your previous roles.