At a Glance
- Tasks: Lead a vibrant pub team, ensuring amazing customer experiences and driving sales growth.
- Company: Join Greene King, a community-focused pub chain that brings people together.
- Benefits: Enjoy competitive pay, discounts, career development, and mental health support.
- Why this job: Be a local hero, create a welcoming atmosphere, and make a real impact in your community.
- Qualifications: Strong leadership skills, attention to detail, and previous management experience in hospitality or retail.
- Other info: Access your wages before payday and earn bonuses for referring friends!
Company Description
Make sure to apply with all the requested information, as laid out in the job overview below.
As General Manager of the Acorn, you\’ll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you\’ll lead by example make sure our customers, and teams, have a great time.
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
Additional Information
We\’re all about rewarding our team\’s hard work, that\’s why…
You\’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
Job Description
What you\’ll do as a General Manager…
- Work with your business development manager and management team to grow pub sales
- Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers
- You will recruit & develop your team to ensure they have the knowledge needed to delight our customers
- Be a champion of brand standards & ensure customer & team safety at all times
What you\’ll bring…
- Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub
- You\’re great with people, and as a result, have great communication and leadership skills
- You\’ll be business savvy, with a keen eye for P&L control
- You\’ll embrace individuality and care for others, your pub and the environment
- Previous success at General Manager level is desirable; from a hospitality, retail or other fast paced background, and the right attitude and outlook is essential!
- You\’re keen to learn and happiest when you succeed at something new
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AMRT1_UKCT
General Manager employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Showcase your leadership skills during the interview. Prepare examples of how you've successfully led teams in the past, especially in high-pressure environments. This will demonstrate that you can lead by example and create a positive atmosphere for both customers and staff.
✨Tip Number 2
Familiarize yourself with Greene King's brand values and community involvement. Being able to discuss how you align with their mission and how you can contribute to their community-focused approach will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with P&L control. Be ready to share specific instances where you've successfully managed budgets or increased sales, as this is crucial for the General Manager role.
✨Tip Number 4
Demonstrate your commitment to staff development. Share your strategies for recruiting and training team members, as well as how you foster a supportive work environment. This will show that you value your team and understand the importance of their growth.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the General Manager position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in hospitality or management roles. Use specific examples that demonstrate your leadership skills and ability to drive sales.
Showcase Your People Skills: Since the role requires great communication and leadership skills, make sure to include examples of how you've successfully managed teams and created positive customer experiences in your application.
Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the role and the company. Mention why you want to work at Greene King and how you align with their values.
How to prepare for a job interview at Greene King
✨Show Your Leadership Skills
As a General Manager, you'll need to demonstrate your leadership abilities. Share specific examples of how you've successfully led a team in the past, focusing on your communication and motivational skills.
✨Understand the Business
Be prepared to discuss your understanding of P&L control and how it impacts the pub's success. Highlight any previous experience you have with financial management in a hospitality or retail setting.
✨Emphasize Customer Experience
Since creating a warm welcome for customers is key, think of ways you've enhanced customer experiences in your previous roles. Be ready to share stories that illustrate your commitment to customer satisfaction.
✨Demonstrate Attention to Detail
The job requires very high standards in day-to-day operations. Prepare to discuss how you ensure quality and safety in your work environment, providing examples of how you've maintained these standards in the past.