At a Glance
- Tasks: Lead a vibrant pub team and create unforgettable experiences for customers.
- Company: Join Greene King, a community-focused pub chain that brings people together.
- Benefits: Enjoy competitive pay, discounts, and access to mental health support.
- Why this job: Be a local hero, develop your skills, and make a real impact in your community.
- Qualifications: Strong leadership skills and a passion for hospitality; previous management experience preferred.
- Other info: Opportunity for career growth with top-notch training and apprenticeship programs.
The predicted salary is between 36000 - 60000 £ per year.
Company Description
As General Manager, you’ll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you’ll lead by example and make sure our customers and teams have a great time.
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
Job Description
What you’ll do as a General Manager…
- Work with your business development manager and management team to grow pub sales
- Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers
- You will recruit & develop your team to ensure they have the knowledge needed to delight our customers
- Be a champion of brand standards & ensure customer & team safety at all times
Please be aware that if you are successful in this role you will need to either already have, or be able to acquire a personal license.
What you’ll bring…
- Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub
- You’re great with people, and as a result, have great communication and leadership skills
- You’ll be business savvy, with a keen eye for P&L control
- You’ll embrace individuality and care for others, your pub and the environment
- Previous success at General Manager level is desirable; from a hospitality, retail or other fast paced background, and the right attitude and outlook is essential!
- You’re keen to learn and happiest when you succeed at something new
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General Manager employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Showcase your leadership skills during the interview. Share specific examples of how you've successfully led a team in a fast-paced environment, emphasizing your ability to motivate and develop others.
✨Tip Number 2
Familiarize yourself with Greene King's brand values and community involvement. Be prepared to discuss how you can embody these values and contribute to the local community through your role as General Manager.
✨Tip Number 3
Demonstrate your business acumen by discussing your experience with P&L control. Highlight any strategies you've implemented in the past that have positively impacted sales and profitability.
✨Tip Number 4
Prepare to discuss your approach to maintaining high standards and attention to detail. Share how you ensure customer satisfaction and safety, and how you handle challenges that arise in a busy pub environment.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the General Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in hospitality or management roles. Emphasize your leadership skills, attention to detail, and any previous success as a General Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've led teams, improved customer experiences, or driven sales in previous positions.
Highlight Your People Skills: In both your CV and cover letter, emphasize your communication and interpersonal skills. Provide examples of how you've successfully managed teams and built strong relationships with customers.
How to prepare for a job interview at Greene King
✨Show Your Leadership Skills
As a General Manager, you'll need to demonstrate your leadership abilities. Share specific examples of how you've successfully led a team in the past, focusing on how you motivated them and created a positive work environment.
✨Understand the Business
Be prepared to discuss your understanding of P&L control and how it impacts the success of a pub. Highlight any previous experience you have in managing budgets or increasing sales, as this will show that you're business savvy.
✨Emphasize Customer Experience
Since the role revolves around creating amazing experiences for customers, be ready to talk about how you've enhanced customer satisfaction in your previous roles. Share specific strategies you've implemented to ensure a warm welcome and memorable visits.
✨Demonstrate Attention to Detail
The job requires very high standards and attention to detail. Prepare to give examples of how you've maintained these standards in your previous positions, whether it's in service quality, cleanliness, or team training.