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- Tasks: Lead a vibrant team, ensuring customers have an amazing experience every visit.
- Company: Join Pub & Grill, where cosy pub vibes meet top-notch restaurant quality.
- Benefits: Enjoy a competitive salary, discounts, and access to mental health support.
- Why this job: Be part of a supportive culture that values your growth and success.
- Qualifications: Strong leadership skills and a passion for hospitality are essential.
- Other info: Opportunities for career advancement and training across well-known brands.
The predicted salary is between 36000 - 60000 £ per year.
As General Manager, you'll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you'll lead by example to make sure our customers, and teams, have a great time.
Join us at Pub & Grill, where we combine the warm welcome of a cosy pub with the style and quality standards of a restaurant. Though our grill may be the star of the show, our kitchens serve up a great range of comforting classics and healthy options too. Whether stopping for a swift drink, a working lunch or a 3-course evening meal - everyone receives a warm Pub & Grill welcome when they visit us.
We're all about rewarding our team's hard work, that's why you'll receive:
- A competitive salary and pension contribution.
- The chance to further your career across our well-known brands with training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands.
- Free employee assistance program - mental health, well-being, financial, and legal support.
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.
- Refer a friend bonus - earn up to £1,500 for referring someone who is placed.
- Wagestream - access your wage before payday.
- Retail discounts - receive up to 30% off at Superdrug and exclusive discounts with Three Mobile.
What you'll do as a General Manager:
- Work with your business development manager and management team to grow pub sales.
- Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers.
- Recruit & develop your team to ensure they have the knowledge needed to delight our customers.
- Be a champion of brand standards & ensure customer & team safety at all times.
Please be aware that if you are successful in this role you will need to either already have, or be able to acquire a personal license.
What you'll bring:
- Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub.
- Great communication and leadership skills.
- Business savvy with a keen eye for P&L control.
- Embrace individuality and care for others, your pub and the environment.
- Previous success at General Manager level is desirable; from a hospitality, retail or other fast-paced background.
- Keen to learn and happiest when succeeding at something new.
General Manager employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the Pub & Grill brand and its values. Understanding their approach to customer service and team development will help you align your leadership style with their expectations.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience in similar roles. Engaging with current or former General Managers can provide insights into the challenges and successes of the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams and improved customer experiences in previous roles. Highlighting your achievements will demonstrate your capability to excel as a General Manager.
✨Tip Number 4
Showcase your understanding of P&L control by being ready to discuss how you've managed budgets and driven sales growth in past positions. This will illustrate your business acumen and readiness for the role.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and management. Emphasise your leadership skills, customer service excellence, and any previous roles that demonstrate your ability to run a successful business.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've led teams, improved customer experiences, or increased sales in previous positions.
Highlight Relevant Qualifications: If you have a personal license or any relevant certifications, be sure to mention them. This shows your readiness for the role and your commitment to adhering to industry standards.
Showcase Your People Skills: In your application, provide examples of how you've successfully managed teams and built strong relationships with customers. This is crucial for a General Manager role, so make it clear how you excel in this area.
How to prepare for a job interview at Greene King
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your leadership style and how it contributed to a positive work environment.
✨Demonstrate Your Customer Focus
This role requires a strong emphasis on customer experience. Think of instances where you went above and beyond for customers or improved service standards. Discuss how you plan to create a warm welcome for guests at Pub & Grill.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to the hospitality industry, such as P&L control. Be ready to discuss how you have used these metrics to drive sales and improve operational efficiency in your previous roles.
✨Emphasise Your Commitment to Training and Development
Since developing your team is a key responsibility, prepare to talk about your approach to training and mentoring staff. Share any successful training programmes you've implemented and how they benefited both the team and the business.
