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For Companies At a Glance
- Tasks: Lead and inspire your team while ensuring customers have an amazing experience.
- Company: Join Greene King, a community-focused pub company with a rich history.
- Benefits: Enjoy a supportive work environment and opportunities for personal growth.
- Why this job: Be part of a vibrant culture that values teamwork and customer satisfaction.
- Qualifications: Looking for passionate leaders with experience in hospitality or management.
- Other info: This role offers the chance to make a real impact in your community.
The predicted salary is between 43200 - 72000 £ per year.
Company Description
As General Manager, you’ll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you’ll lead by example make sure our customers, and teams, have a great time.
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
Job Description
What you’ll do as a General Manager…
- Work with your business development manager and management team to grow pub sales
- Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers
- Recruit & develop your team to ensure they have the knowledge needed to delight our customers
- Be a champion of brand standards & ensure customer & team safety at all times
What you’ll bring…
- Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub
- Great communication and leadership skills
- Business savvy, with a keen eye for P&L control
- Embrace individuality and care for others, your pub, and the environment
- Previous success at General Manager level is desirable; from a hospitality, retail or other fast-paced background, and the right attitude and outlook is essential!
- Keen to learn and happiest when you succeed at something new
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General Manager employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Show your leadership skills during the interview. Be prepared to share specific examples of how you've successfully managed teams in the past and created a positive environment for both staff and customers.
✨Tip Number 2
Research Greene King pubs and understand their values and community involvement. This will help you align your vision with theirs and demonstrate your commitment to being a part of their mission.
✨Tip Number 3
Prepare to discuss how you would handle challenges in a pub setting, such as customer complaints or team conflicts. Showing that you can think on your feet and maintain a positive atmosphere is crucial.
✨Tip Number 4
Network with current or former employees of Greene King if possible. They can provide valuable insights into the company culture and what it takes to succeed as a General Manager.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the General Manager position at Greene King. Understand the key responsibilities and expectations, so you can tailor your application accordingly.
Highlight Leadership Experience: In your CV and cover letter, emphasize your previous leadership roles and experiences. Provide specific examples of how you've successfully managed teams and improved customer experiences in past positions.
Showcase Your Passion for Hospitality: Make sure to convey your enthusiasm for the hospitality industry. Share any relevant experiences that demonstrate your commitment to creating a welcoming environment for customers and fostering a positive team culture.
Personalize Your Application: Address your application directly to the hiring manager if possible. Use a friendly tone and express why you are excited about the opportunity to work with Greene King and how you align with their values.
How to prepare for a job interview at Greene King
✨Show Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss how you lead by example and motivate your team. Share specific examples of how you've successfully developed team members in the past.
✨Understand the Customer Experience
Demonstrate your commitment to customer satisfaction. Talk about strategies you've implemented to enhance the customer experience and how you ensure that both customers and staff feel welcomed and valued.
✨Discuss Community Engagement
Greene King pubs are known for being community hubs. Be ready to share ideas on how you would engage with the local community and create events or initiatives that bring people together.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you've faced in previous roles and how you overcame them, particularly in managing teams and customer relations.
