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- Tasks: Serve drinks, greet customers, and create memorable experiences in a lively pub environment.
- Company: Join Greene King, a community-focused pub chain that brings people together.
- Benefits: Enjoy competitive pay, discounts on food and drink, and access to mental health support.
- Why this job: Be part of a fun, inclusive team while developing your skills in a vibrant atmosphere.
- Qualifications: A positive attitude, willingness to learn, and a passion for great customer service.
- Other info: Opportunities for career growth and the chance to earn rewards for referring friends.
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
As Bar & Waiting Staff, you will be key to creating unforgettable moments for customers. Whether you are pouring a pint or recommending the perfect drink to a customer after a long day, you will keep the good times flowing. You will be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
As a member of our Bar & Waiting Staff, you will:
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Be the insider behind the bar, offering recommendations to customers.
- Prepare and present drinks that meet specifications and customer expectations.
- Assist in greeting, serving food and looking after our customers whilst they dine with us.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you will bring:
- A willingness to learn and expand your skills.
- A great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can-do attitude and be a real team player.
We are all about rewarding our team’s hard work, that’s why:
- You will receive a competitive salary, pension contribution.
- The chance to further your career across our well-known brands - as one of the industry’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands.
- Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.
- Refer a friend - earn up to £1,500 for referring someone who is placed.
- Wagestream - access your wage before payday for when life happens.
- Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more.
Front of house teammate employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of house teammate
✨Tip Number 1
Familiarise yourself with Greene King's values and the community spirit they embody. When you understand their mission, you can better express how your personal values align with theirs during any conversations or interviews.
✨Tip Number 2
Engage with the local community by visiting Greene King pubs and participating in events. This will not only give you insight into their operations but also allow you to network with current staff, which could lead to valuable recommendations.
✨Tip Number 3
Showcase your customer service skills in any interactions you have with staff or during your visit. A friendly attitude and willingness to help can leave a lasting impression and demonstrate that you’re a great fit for their team.
✨Tip Number 4
Prepare to discuss your passion for hospitality and teamwork during any informal chats or interviews. Highlight specific examples from your past experiences where you’ve contributed to a positive atmosphere or helped customers feel welcome.
We think you need these skills to ace Front of house teammate
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Greene King is looking for in a Front of House Teammate. Highlight key responsibilities and qualifications that resonate with your experience.
Tailor Your CV: Make sure your CV reflects relevant experience in bar and waiting staff roles. Emphasise your customer service skills, attention to detail, and any previous experience in hospitality to align with the job requirements.
Craft a Personal Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service. Mention specific examples from your past experiences that demonstrate your ability to create memorable moments for customers.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Greene King
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond to create memorable experiences for customers in the past.
✨Know the Menu Inside Out
Familiarise yourself with the drinks and food offerings at Greene King pubs. Being able to recommend items confidently will show that you're prepared and genuinely interested in the role.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Share stories that showcase your collaborative skills and how you contribute to a positive working environment.
✨Prepare for Common Interview Questions
Anticipate questions related to handling difficult customers or busy shifts. Prepare thoughtful responses that reflect your problem-solving skills and ability to stay calm under pressure.
