Front of House Team Member
Front of House Team Member

Front of House Team Member

Westerham Full-Time No home office possible
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At a Glance

  • Tasks: Create unforgettable moments for customers as Bar & Waiting Staff.
  • Company: Join Venture Hotels, a pioneering arm of Greene King, known for unique hotel experiences.
  • Benefits: Enjoy competitive pay, discounts, career progression, and early wage access.
  • Why this job: Be part of a fun, inclusive team where you can grow your skills and make an impact.
  • Qualifications: Bring a willingness to learn, attention to detail, and a passion for excellent service.
  • Other info: Referral bonuses available; check our blog for work permit details.

As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink after a long day. You’ll keep the good times flowing and be part of a fun, inclusive team where you can grow your skills and experience.

We’re called Venture Hotels for a reason: We’re pioneers and thrive on originality. As Greene King’s ventures arm, we push boundaries to create hotels with a unique sense of place that locals can be proud of.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

  • You’ll receive a competitive salary, pension contributions, and more.
  • Opportunities for career progression across our well-known brands, with training and development at every level.
  • Discounts of 33% for you and 15% for loved ones on all our brands.
  • Free employee assistance program supporting mental health, well-being, financial, and legal needs.
  • 50% discount for you and 25% for loved ones at Greene King Inns and hotels.
  • Referral bonus of up to £1,500 when you refer a friend who gets hired.
  • Access to Wagestream for early wage access.
  • Retail discounts including up to 30% off at Superdrug, exclusive mobile offers, and more.

Qualifications

As a member of our Bar & Waiting Staff, you will…

  • Provide customers with a memorable experience each visit.
  • Offer drink recommendations and be the insider behind the bar.
  • Prepare and serve drinks to meet specifications and customer expectations.
  • Assist with greeting, serving food, and looking after customers during their dine-in experience.
  • Maintain a safe, legal, and clean bar environment, addressing issues promptly and safely.

What you’ll bring…

  • Willingness to learn and develop your skills.
  • Attention to detail, ensuring every pint is poured perfectly.
  • A passion for excellent service and creating a warm welcome.
  • A positive attitude and team spirit.

Please note: If you are not a passport holder of the country for this vacancy, you might need a work permit. Check our Blog for more info.

Do not provide bank or payment details when applying. All applications should be made via the \’Apply now\’ button.

Created on 12/07/2025 by TN United Kingdom

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Front of House Team Member employer: Greene King

At Venture Hotels, we pride ourselves on being an exceptional employer that values creativity and inclusivity. Our Front of House Team Members enjoy a vibrant work culture with ample opportunities for personal and professional growth, competitive salaries, and generous discounts across our brands. Join us in crafting memorable experiences for our guests while benefiting from our commitment to your well-being and development.
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Contact Detail:

Greene King Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Front of House Team Member

✨Tip Number 1

Familiarise yourself with the drinks menu and any special offerings at Venture Hotels. Being knowledgeable about what you’ll be serving can help you stand out during the interview, as it shows your enthusiasm and readiness to engage with customers.

✨Tip Number 2

Showcase your customer service skills by sharing specific examples from previous roles where you created memorable experiences for guests. This will demonstrate your ability to connect with customers and enhance their experience, which is crucial for this position.

✨Tip Number 3

Research the company culture at Venture Hotels and Greene King. Understanding their values and mission will allow you to align your answers during the interview, showing that you’re a great fit for their team-oriented environment.

✨Tip Number 4

Prepare to discuss your willingness to learn and develop your skills. Highlight any relevant training or certifications you have, and express your eagerness to take advantage of the career progression opportunities offered by Venture Hotels.

We think you need these skills to ace Front of House Team Member

Customer Service Skills
Attention to Detail
Communication Skills
Teamwork
Positive Attitude
Time Management
Problem-Solving Skills
Adaptability
Knowledge of Food and Beverage
Multitasking
Sales Skills
Conflict Resolution
Basic Barista Skills
Health and Safety Awareness

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand what is expected of a Front of House Team Member. Highlight your relevant experience in customer service and any specific skills that align with the role.

Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Bar & Waiting Staff position. Emphasise your ability to provide excellent service, attention to detail, and teamwork.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your enthusiasm for creating memorable customer experiences. Mention specific examples from your past roles that demonstrate your skills.

Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Greene King

✨Show Your Passion for Service

Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond to create memorable experiences for customers in the past.

✨Demonstrate Team Spirit

Venture Hotels values a fun and inclusive team environment. Be prepared to discuss how you work well with others and contribute to a positive atmosphere, as teamwork is essential in this role.

✨Know Your Drinks

Familiarise yourself with common drinks and cocktails that might be served. Being able to recommend drinks confidently will show your knowledge and readiness for the role, making you stand out.

✨Ask Questions

Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Front of House Team Member
Greene King
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