Front of House Team Member
Front of House Team Member

Front of House Team Member

Part-Time No home office possible
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At a Glance

  • Tasks: Serve drinks, greet customers, and create memorable experiences in a lively pub environment.
  • Company: Greene King is a community-focused pub chain, bringing people together for good times.
  • Benefits: Enjoy competitive pay, discounts on food and drink, and access to mental health support.
  • Why this job: Join a fun team, develop your skills, and be part of a local hub that makes a difference.
  • Qualifications: No experience needed, just a passion for great service and a willingness to learn.
  • Other info: Part-time role with flexible hours, perfect for students looking to earn while having fun.

As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

Company Description: Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.

Additional Information: We’re all about rewarding our team’s hard work, that’s why you’ll receive a competitive salary, pension contribution as well as:

  • The chance to further your career across our well-known brands – as one of the industry’s top apprenticeship providers, we can provide training and development at each level of your career.
  • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
  • Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
  • Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
  • Wagestream – access your wage before payday for when life happens.
  • Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more.

Qualifications: As a member of our Bar & Waiting Staff, you will:

  • Provide customers with a heartfelt and memorable experience each and every time they visit.
  • Be the insider behind the bar, offering recommendations to customers.
  • Prepare and present drinks that meet specifications and customer expectations.
  • Assist in greeting, serving food and looking after our customers whilst they dine with us.
  • Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What You’ll Bring:

  • Willingness to learn and expand your skills.
  • Have a great eye for detail, making sure every pint is poured to perfection.
  • A passion for giving great service and making sure every customer receives a warm welcome.
  • A positive can-do attitude and be a real team player.

Front of House Team Member employer: Greene King

At Greene King, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture where every Front of House Team Member can thrive. With competitive salaries, generous discounts, and extensive training opportunities, we empower our staff to grow their careers while enjoying the heartwarming atmosphere of our community pubs in West Lulworth. Join us to be part of a team that values your contributions and supports your well-being, ensuring you have the tools to create unforgettable experiences for our customers.
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Contact Detail:

Greene King Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member

✨Tip Number 1

Familiarise yourself with Greene King's values and the community spirit they promote. When you understand their mission, you can tailor your conversations during interviews to show how you align with their goals.

✨Tip Number 2

Engage with current employees on social media platforms like LinkedIn or Instagram. This can give you insights into the company culture and help you build connections that might support your application.

✨Tip Number 3

Prepare to discuss your customer service experiences in detail. Think of specific examples where you went above and beyond for a customer, as this will demonstrate your passion for providing great service.

✨Tip Number 4

Showcase your teamwork skills by sharing stories of successful collaborations in previous roles. Greene King values team players, so highlighting your ability to work well with others will strengthen your candidacy.

We think you need these skills to ace Front of House Team Member

Customer Service Skills
Attention to Detail
Teamwork
Communication Skills
Positive Attitude
Time Management
Problem-Solving Skills
Ability to Work Under Pressure
Knowledge of Food and Beverage
Adaptability
Multitasking
Basic Cash Handling Skills
Willingness to Learn

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand what Greene King is looking for in a Front of House Team Member. Highlight key responsibilities and required skills that you possess.

Tailor Your CV: Make sure your CV reflects your experience in hospitality or customer service. Use specific examples that demonstrate your ability to provide excellent service and work as part of a team.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at Greene King and how your skills align with their values of community and service.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.

How to prepare for a job interview at Greene King

✨Show Your Passion for Customer Service

As a Front of House Team Member, your role revolves around creating memorable experiences for customers. Be prepared to share examples of how you've gone above and beyond in previous roles to ensure customer satisfaction.

✨Demonstrate Team Spirit

Greene King values teamwork, so highlight your ability to work well with others. Share stories that showcase your collaborative spirit and how you contribute positively to a team environment.

✨Know the Menu Inside Out

Familiarise yourself with the drinks and food offerings at Greene King. Being able to recommend items confidently will impress your interviewers and show your commitment to the role.

✨Exude a Positive Attitude

A can-do attitude is essential in hospitality. During the interview, maintain a positive demeanour, smile, and express your enthusiasm for the opportunity to join their team.

Front of House Team Member
Greene King
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