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- Tasks: Lead the team, ensure smooth shifts, and maintain high customer satisfaction.
- Company: Venture Hotels is all about pushing boundaries and creating unique hotel experiences.
- Benefits: Enjoy competitive pay, discounts, career growth, and mental health support.
- Other info: Referral bonuses and retail discounts available to enhance your earnings.
- Why this job: Join a dynamic team that values originality and offers a fun work culture.
- Qualifications: Looking for detail-oriented leaders with excellent service skills and a positive attitude.
The predicted salary is between 24000 - 36000 £ per year.
As a Team Leader, you’ll lead by example, ensuring the team has everything needed for a smooth shift! You’ll maintain high standards and keep our customers satisfied.
Company Description: We’re called Venture Hotels for a reason: We’re pioneers! As Greene King’s ventures arm, we push boundaries and thrive on originality. Our team sees every day as an opportunity to go beyond the ordinary, creating hotels with a unique sense of place that locals can be proud of.
We reward our team’s hard work with:
- A competitive salary, pension contributions, and career development opportunities across our well-known brands.
- Discounts of 33% for you and 15% for loved ones on all our brands.
- Free employee assistance program for mental health, well-being, financial, and legal support.
- 50% discount for you and 25% for loved ones at Greene King Inns and hotels.
- Referral bonus of up to £1,500 for referring successful candidates.
- Wagestream access to view your wages before payday.
- Retail discounts including up to 30% off at Superdrug and exclusive deals with Three Mobile.
As a Team Leader, you will:
- Provide memorable customer experiences.
- Deputise for management and resolve issues.
- Organise and coordinate the team during shifts.
- Ensure the bar is safe, legal, and clean, addressing issues promptly.
What You’ll Bring:
- Attention to detail, ensuring perfect pours.
- Excellent service skills and a warm welcome for customers.
- Ability to think quickly and adapt.
- A positive attitude and team spirit.
Front of House Team Leader employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Familiarise yourself with the unique offerings of Venture Hotels. Understanding their brand ethos and how they create memorable customer experiences will help you stand out during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or resolved conflicts in previous roles. This will demonstrate your capability to lead by example.
✨Tip Number 3
Research common challenges faced in the hospitality industry, particularly in front-of-house roles. Being able to discuss these challenges and how you would address them can impress interviewers.
✨Tip Number 4
Network with current or former employees of Venture Hotels on platforms like LinkedIn. They can provide insights into the company culture and may even refer you, increasing your chances of landing the job.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Team Leader position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality, leadership, and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead a team effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Share specific examples of how you've successfully led teams or improved customer experiences in previous roles, showcasing your problem-solving skills and positive attitude.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Team Leader in a customer-facing role.
How to prepare for a job interview at Greene King
✨Showcase Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to lead by example. Share specific instances where you've successfully managed a team or resolved conflicts, highlighting your leadership style and how it aligns with the company's values.
✨Emphasise Customer Experience
Venture Hotels prioritises memorable customer experiences. Prepare examples of how you've gone above and beyond for customers in previous roles, showcasing your excellent service skills and attention to detail.
✨Demonstrate Problem-Solving Abilities
The role requires quick thinking and adaptability. Be ready to discuss situations where you've had to think on your feet and resolve issues promptly, illustrating your ability to maintain high standards under pressure.
✨Exude Positivity and Team Spirit
A positive attitude is key in hospitality. During the interview, convey your enthusiasm for the role and your commitment to fostering a supportive team environment. This will resonate well with the company's focus on teamwork and originality.