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- Tasks: Serve drinks, recommend menu items, and create memorable experiences for customers.
- Company: Join Greene King pubs, the heart of local communities, known for great food and drinks.
- Benefits: Enjoy a competitive salary, discounts, career development, and mental health support.
- Why this job: Be part of a fun, inclusive team while developing your skills in a vibrant environment.
- Qualifications: A passion for service, attention to detail, and a willingness to learn are essential.
- Other info: Earn up to £1,500 for referring friends and access wages before payday with Wagestream.
As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
As a member of our Bar & Waiting Staff, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Be the insider behind the bar, offering recommendations to customers.
- Prepare and present drinks that meet specifications and customer expectations.
- Assist in greeting, serving food and looking after our customers whilst they dine with us.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
- Willingness to learn and expand your skills.
- Have a great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can-do attitude and be a real team player.
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FOH Team Member employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Team Member
✨Tip Number 1
Show your enthusiasm for the hospitality industry during any interactions. Whether it's in a casual conversation or during an interview, expressing your passion for creating memorable customer experiences can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with Greene King's values and community focus. Mentioning specific aspects of their pubs or events that resonate with you can demonstrate your genuine interest in being part of their team.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed as a FOH team member, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare to discuss your teamwork skills and how you've contributed to a positive environment in previous roles. Being able to share specific examples will highlight your ability to fit into their fun and inclusive team.
We think you need these skills to ace FOH Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Greene King is looking for in a FOH team member. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your experience in hospitality or customer service. Include specific examples of how you've provided excellent service or worked as part of a team in previous roles.
Craft a Personal Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at Greene King and how you can contribute to creating memorable experiences for customers.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Greene King
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond to create memorable experiences for customers in the past.
✨Demonstrate Team Spirit
Since you'll be joining a fun and inclusive team, highlight your ability to work well with others. Discuss any previous experiences where you collaborated effectively with colleagues to achieve a common goal.
✨Know the Menu and Drinks
Familiarise yourself with the types of drinks and food offered at Greene King pubs. Being able to recommend items confidently during the interview will show that you're proactive and genuinely interested in the role.
✨Exhibit a Positive Attitude
A positive can-do attitude is essential in the hospitality industry. Be sure to convey your upbeat personality and willingness to tackle challenges head-on, as this will resonate well with the interviewers.