FOH Team leader in Coventry

FOH Team leader in Coventry

Coventry Full-Time 24000 - 36000 £ / year (est.) No working from home possible
Greene King

At a Glance

  • Tasks: Lead the team to ensure smooth shifts and happy customers.
  • Company: Join Hungry Horse, where community spirit and great food come together.
  • Benefits: Enjoy a competitive salary, discounts, and access to mental health support.
  • Other info: Earn up to £1,500 by referring friends and access wages before payday.
  • Why this job: Be part of a vibrant culture with opportunities for career growth and community impact.
  • Qualifications: Bring a positive attitude, attention to detail, and a knack for teamwork.

The predicted salary is between 24000 - 36000 £ per year.

Company Description

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.

Job Description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Qualifications

As a Team Leader, you will…

  • Provide customers with a heartfelt and memorable experience each and every time they visit.
  • Deputise for the management team and resolve any issues that arise in their absence.
  • Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
  • Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

  • A great eye for detail, making sure every pint is poured to perfection.
  • Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
  • An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
  • A positive can-do attitude and be a real team player.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

  • The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
  • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
  • Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
  • Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
  • Wagestream – access your wage before payday for when life happens.
  • Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

FOH Team leader in Coventry employer: Greene King

At Hungry Horse, we pride ourselves on being an exceptional employer that values teamwork and community spirit. As a Team Leader, you'll enjoy a competitive salary, generous discounts for you and your loved ones, and ample opportunities for career progression through our extensive training programmes. Our vibrant work culture fosters a sense of belonging, making every shift not just a job, but a rewarding experience where you can truly make a difference in the lives of our customers.

Greene King

Contact Details:

Greene King Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land FOH Team leader in Coventry

Tip Number 1

Show your leadership skills during the interview by sharing specific examples of how you've successfully managed a team in the past. Highlight situations where you resolved conflicts or improved team performance, as this will demonstrate your capability to lead effectively.

Tip Number 2

Familiarise yourself with Hungry Horse's values and community initiatives. During your conversation, mention how you can contribute to their community spirit and support local causes, which will show that you're aligned with their mission.

Tip Number 3

Prepare to discuss how you handle busy shifts and maintain high standards under pressure. Share strategies you've used in previous roles to keep the team motivated and ensure customer satisfaction, as this is crucial for a Team Leader position.

Tip Number 4

Demonstrate your knowledge of food and drink service by being ready to discuss trends in the industry or popular menu items. This shows your passion for the role and your commitment to providing an exceptional experience for customers.

We think you need these skills to ace FOH Team leader in Coventry

Leadership Skills
Customer Service Excellence
Team Coordination
Problem-Solving Skills
Attention to Detail
Adaptability
Communication Skills

Some tips for your application 🫡

Understand the Role:Read the job description carefully to understand the responsibilities and qualifications required for the FOH Team Leader position. Tailor your application to highlight how your skills and experiences align with these requirements.

Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality or team leadership. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to lead a team and provide excellent customer service.

Write a Strong Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Share specific examples of how you've successfully led teams in the past and how you can contribute to maintaining high standards at Hungry Horse.

Proofread Your Application:Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Team Leader role.

How to prepare for a job interview at Greene King

Show Your Leadership Skills

As a Team Leader, it's crucial to demonstrate your ability to lead by example. Share specific instances where you've successfully managed a team or resolved conflicts, showcasing your leadership style and how it aligns with the company's values.

Emphasise Customer Experience

Highlight your commitment to providing exceptional customer service. Prepare examples of how you've created memorable experiences for customers in previous roles, as this is key to the position at Hungry Horse.

Demonstrate Adaptability

The role requires quick thinking during busy shifts. Be ready to discuss situations where you've had to adapt on the fly, showing your ability to remain calm under pressure and keep operations running smoothly.

Know the Company Culture

Familiarise yourself with Hungry Horse's community spirit and values. Mention how you can contribute to their mission of bringing people together and supporting local causes, which will show your genuine interest in the company.