Hospitality Team Leader — Service, Shifts & Perks in England
Hospitality Team Leader — Service, Shifts & Perks

Hospitality Team Leader — Service, Shifts & Perks in England

England Full-Time 22000 - 26000 £ / year (est.) No home office possible
Greene King

At a Glance

  • Tasks: Lead a dynamic team to deliver exceptional customer experiences and ensure smooth operations.
  • Company: Join Venture Hotels, where originality and innovation are at the heart of everything we do.
  • Benefits: Enjoy competitive pay, discounts, career development, and access to mental health support.
  • Other info: Great opportunities for career growth and a supportive team culture.
  • Why this job: Be a key player in creating memorable moments for guests while developing your leadership skills.
  • Qualifications: Strong attention to detail, a positive attitude, and the ability to adapt in a fast-paced environment.

The predicted salary is between 22000 - 26000 £ per year.

We’re called Venture Hotels for a reason: We’re pioneers! And we thrive on originality. As Greene King’s ventures arm, we’re here to push boundaries. And we’re driven by a team that sees every day as an opportunity to go beyond the ordinary. The result: hotels with a unique sense of place that locals can feel proud of.

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

As a Team Leader, you will…
  • Provide customers with a heartfelt and memorable experience each and every time they visit.
  • Deputise for the management team and resolve any issues that arise in their absence.
  • Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
  • Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
  • A great eye for detail, making sure every pint is poured to perfection.
  • Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
  • An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
  • A positive can-do attitude and be a real team player.
Additional Information

We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as:

  • The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
  • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
  • Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
  • Wagestream – access your wage before payday for when life happens.
  • Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

Hospitality Team Leader — Service, Shifts & Perks in England employer: Greene King

At Venture Hotels, we pride ourselves on being pioneers in the hospitality industry, fostering a vibrant work culture that encourages originality and teamwork. As a Team Leader, you'll not only enjoy competitive pay and extensive benefits, including generous discounts and access to mental health support, but also have ample opportunities for career growth within our renowned brands. Join us in creating memorable experiences for our guests while thriving in an environment that values your contributions and well-being.
Greene King

Contact Detail:

Greene King Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospitality Team Leader — Service, Shifts & Perks in England

Tip Number 1

Get to know the company culture! Before your interview, check out Venture Hotels' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your people skills! As a Team Leader, you'll need to connect with both customers and your team. Role-play common scenarios with a friend to boost your confidence and refine your approach.

Tip Number 3

Be ready to share your experiences! Think of specific examples where you've led a team or resolved issues during busy shifts. This will demonstrate your ability to handle the role effectively.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Venture Hotels family right from the start!

We think you need these skills to ace Hospitality Team Leader — Service, Shifts & Perks in England

Leadership Skills
Customer Service
Attention to Detail
Problem-Solving Skills
Team Coordination
Adaptability
Positive Attitude
Communication Skills

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for hospitality shine through! We want to see that you’re excited about creating memorable experiences for customers and leading a team.

Be Specific: Use specific examples from your past experiences to highlight your skills. Whether it’s a time you resolved a tricky situation or led a successful shift, we love hearing about real-life scenarios that showcase your abilities.

Tailor Your Application: Make sure to tailor your application to the role of Team Leader. Highlight your leadership skills and how you can ensure everything runs smoothly during busy shifts. We want to know why you’re the perfect fit for us!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at Greene King

Know the Company Inside Out

Before your interview, take some time to research Venture Hotels. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only impress your interviewers but also help you align your answers with their expectations.

Showcase Your Leadership Skills

As a Team Leader, you'll need to demonstrate your ability to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your approach to maintaining high standards and ensuring customer satisfaction.

Prepare for Scenario Questions

Expect questions that assess how you handle busy shifts and unexpected challenges. Think of specific situations where you had to think on your feet and adapt quickly. Practising these scenarios will help you articulate your problem-solving skills effectively.

Exude Positivity and Team Spirit

Venture Hotels values a positive can-do attitude. During the interview, let your enthusiasm shine through! Share stories that reflect your teamwork and how you contribute to a positive work environment. This will show that you're not just a fit for the role, but also for the company culture.

Hospitality Team Leader — Service, Shifts & Perks in England
Greene King
Location: England

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