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- Tasks: Lead drinks quality and perfect-serve standards across our managed pubs.
- Company: Join Greene King, the UK's leading pub company with a rich history.
- Benefits: Enjoy discounts, career development, and access to mental health support.
- Other info: Hybrid role with opportunities for career growth and rewards.
- Why this job: Make a real impact on customer experiences in a vibrant hospitality environment.
- Qualifications: Passion for drinks, experience in hospitality, and strong training skills.
The predicted salary is between 35000 - 45000 £ per year.
Join us at Greene King, the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.
Responsibilities
- Own and deliver drinks quality and perfect‑serve standards across all managed pub brands and formats.
- Work cross‑functionally with trading, operations, brand and technical teams to improve customer satisfaction and commercial performance.
- Partner with strategic drinks suppliers to develop quality initiatives, training programmes and engaging incentives.
- Design and deliver structured training, onboarding and refresher content across all beverage categories.
- Use insight, audits and customer feedback to continuously improve drinks quality, consistency and standards.
As a Drinks Excellence Manager, you will lead the delivery of outstanding drinks quality and perfect‑serve standards across our managed pub estate, ensuring every guest enjoys a consistently great experience. You’ll work closely with trading, operations, suppliers and training teams to embed quality, capability and innovation at scale.
Qualifications
- Strong knowledge across beer, wine, spirits, cocktails and non‑alcoholic drinks.
- Experience working in multi‑site hospitality, ideally with a background in bar or pub management.
- A passion for drinks quality, education and creating brilliant customer experiences.
- Strong influencing, stakeholder management and presentation skills, with confidence delivering training.
- Commercial awareness, with the ability to improve quality while supporting profitable sales growth.
Benefits
- The chance to further your career across our well‑known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well‑being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
Drinks Excellence Manager (Hybrid 50/50) in England employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drinks Excellence Manager (Hybrid 50/50) in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Greene King or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to drinks quality and customer experience. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for drinks excellence! Bring examples of how you've improved drink quality or customer satisfaction in past roles. This will demonstrate your commitment and expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Drinks Excellence Manager (Hybrid 50/50) in England
Some tips for your application 🫡
Show Your Passion for Drinks: Make sure to highlight your love for drinks quality and customer experiences in your application. We want to see that you’re not just knowledgeable, but genuinely excited about the world of beverages!
Tailor Your Experience: When detailing your past roles, focus on your experience in multi-site hospitality and any relevant bar or pub management background. We’re looking for how your skills align with our mission to deliver outstanding drinks quality.
Be Specific About Your Skills: Don’t just list your skills; give us examples! Whether it’s your influencing abilities or your knack for delivering training, we want to know how you’ve used these skills to make a difference in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Greene King
✨Know Your Drinks Inside Out
As a Drinks Excellence Manager, you need to showcase your strong knowledge of beer, wine, spirits, and cocktails. Brush up on the latest trends and be ready to discuss how you can elevate drinks quality and customer experience.
✨Showcase Your Training Skills
Prepare to demonstrate your ability to design and deliver training programmes. Think of examples where you've successfully trained teams in the past, and be ready to explain how you would approach onboarding and refresher content for staff.
✨Highlight Your Stakeholder Management
This role involves working cross-functionally, so be prepared to discuss your experience in influencing and managing stakeholders. Share specific instances where you've collaborated with different teams to achieve a common goal.
✨Bring Data to the Table
Use insights, audits, and customer feedback to illustrate how you've improved drinks quality in previous roles. Be ready to talk about how you measure success and what metrics you consider important for maintaining high standards.