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- Tasks: Lead a team to deliver unforgettable customer experiences and ensure smooth operations.
- Company: Greene King, a beloved pub chain at the heart of local communities.
- Benefits: Competitive salary, discounts for you and your loved ones, and career progression opportunities.
- Why this job: Be a key player in creating memorable moments for customers while developing your leadership skills.
- Qualifications: Strong attention to detail and a positive, can-do attitude.
- Other info: Part-time role with excellent training and growth potential in a vibrant environment.
The predicted salary is between 24000 - 36000 £ per year.
As a Team Leader, you’ll lead by example, ensuring the team has everything they need so the shift runs smoothly. You’ll maintain high standards and keep our customers happy.
Company Description: Greene King pubs are a cornerstone of local communities, offering a welcoming hub for events, quality food, and drinks. Our pubs embody the traditional pub experience and serve as a central gathering place.
Benefits:
- Competitive salary and pension contributions
- Career progression across renowned brands, with training at every level
- 33% discount for employees and 15% discount for loved ones on all Greene King brands
- 50% discount for employees and 25% discount for loved ones at Greene King Inns and hotels
- Employee assistance program covering mental health, well-being, financial and legal support
- Referral bonus up to £1,500 per successful referral
- Wagestream access to wages before payday
- Retail discounts, including 30% off at Superdrug and exclusive offers with Three Mobile
Responsibilities:
- Deliver heartfelt and memorable experiences to every customer
- Deputise for the management team and resolve issues that arise in their absence
- Organise and coordinate the team during busy shifts, ensuring smooth operation
- Maintain bar safety, legality, and cleanliness, addressing any issues promptly
- Encourage and model excellent service, welcoming each customer with a warm greeting
Qualifications and Skills:
- Attention to detail, ensuring perfect pints and service standards
- Strong role model, guiding team with positive service attitude
- Quick thinker capable of adapting to challenges during busy shifts
- Positive, can-do attitude and strong teamwork skills
Location: Edinburgh, Scotland, United Kingdom
Employment type: Part-time
Seniority level: Mid-Senior level
Team Leader in Edinburgh employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greene King's social media and website. This will help you understand their values and how you can fit in as a Team Leader.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've led a team or resolved conflicts. Be ready to share these stories during your interview to show you're the perfect fit for the role.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows you care about the role and are ready to lead by example.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Team Leader in Edinburgh
Some tips for your application 🫡
Show Your Leadership Skills: When applying for the Team Leader role, make sure to highlight your leadership experience. We want to see how you've guided teams in the past and what strategies you used to keep everyone motivated and on track.
Be Customer-Focused: Since delivering memorable experiences is key, share examples of how you've gone above and beyond for customers. We love seeing candidates who understand the importance of customer satisfaction and can bring that passion to our pubs.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Team Leader position. We appreciate when applicants show they’ve done their homework about Greene King and our values.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Greene King
✨Know the Company Inside Out
Before your interview, take some time to research Greene King. Understand their values, the type of experience they aim to provide customers, and what makes their pubs special. This knowledge will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you maintained high standards and kept customers happy during busy shifts.
✨Emphasise Your Customer Service Approach
Greene King values heartfelt customer experiences, so be ready to discuss how you would create memorable moments for patrons. Share specific instances where you went above and beyond for customers, and how you encourage your team to do the same.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a busy shift or resolving a customer complaint. Think through your responses ahead of time, focusing on your quick thinking and positive attitude. This will show that you're ready to tackle challenges head-on and keep the team running smoothly.
