At a Glance
- Tasks: Maximise sales and build strong customer relationships through calls and administrative support.
- Company: Join Greene King, the UK's leading pub company with a rich 220-year history in brewing.
- Benefits: Enjoy flexible working with up to 2 days remote work per week after training.
- Other info: Work 24 hours across 4 days, ideally Tuesday to Friday.
- Why this job: Be part of a proud British tradition while developing your sales skills in a supportive team.
- Qualifications: Previous experience in customer service or sales, plus strong computer skills required.
As a Customer Sales Representative, you’ll be responsible for maximising sales performance whilst fostering strong relationships with our valued customers. You will have the exciting opportunity to lead in managing key client interactions, providing quick services and maintaining customer excellence.
Working hours - 24 hours across 4 days (6 hours per day). Preferably Tuesday - Friday.
Your role as a Customer Sales Representative:
- Make outbound calls to customers for accurate order-taking according to schedule.
- Handle incoming calls promptly and efficiently, providing exceptional customer care.
- Achieve targets by capitalising on orders, promotions, and maintaining polite and prompt customer responses.
- Contribute to effective operations through administrative tasks, supporting colleagues, and engaging in account prospecting for new customers.
Greene King supports agile working which means you would be welcome to work from home for up to 2 days per week after training.
Qualifications:
- Prior experience in a customer-focused, sales or administrative role.
- Strong computer skills, including experience in Excel and Outlook.
- Collaborative teamwork expertise and problem-solving skills that align with team objectives.
- Optimistic and resilient mentality, with the courage to speak up and highlight areas for improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Representative (part time hours) in Bury St Edmunds
✨Tip Number 1
Familiarise yourself with Greene King's history and values. Understanding their mission to pour happiness into lives will help you connect with the company's ethos during interviews and discussions.
✨Tip Number 2
Brush up on your customer service skills, especially in handling calls. Practice scenarios where you can demonstrate how to manage customer inquiries efficiently and maintain a positive attitude.
✨Tip Number 3
Highlight any previous experience in sales or customer-focused roles during your conversations. Be ready to share specific examples of how you've achieved targets or improved customer satisfaction.
✨Tip Number 4
Show your enthusiasm for teamwork and collaboration. Be prepared to discuss how you've worked effectively with colleagues in the past and how you can contribute to a positive team environment at Greene King.
We think you need these skills to ace Customer Sales Representative (part time hours) in Bury St Edmunds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to handle customer interactions and achieve sales targets.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention your prior experience in customer-focused roles and how it aligns with Greene King's mission of providing exceptional customer care.
Highlight Key Skills:Emphasise your strong computer skills, particularly in Excel and Outlook, as well as your teamwork and problem-solving abilities. These are crucial for the Customer Sales Representative position.
Showcase Your Resilience:In your application, illustrate your optimistic and resilient mentality. Provide examples of how you've overcome challenges in previous roles and contributed to team objectives.
How to prepare for a job interview at Greene King
✨Showcase Your Customer Service Skills
As a Customer Sales Representative, your ability to provide exceptional customer care is crucial. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues, demonstrating your commitment to customer satisfaction.
✨Demonstrate Sales Acumen
Be ready to discuss how you've achieved sales targets in previous roles. Highlight specific strategies you used to maximise sales performance and how you capitalised on promotions or upselling opportunities.
✨Familiarise Yourself with Greene King's Values
Understanding the company's mission to pour happiness into lives will help you align your answers with their values. Research Greene King's history and culture, and be prepared to explain how you can contribute to their vision of great British hospitality.
✨Prepare for Teamwork Questions
Since collaboration is key in this role, think of examples that showcase your teamwork skills. Be ready to discuss how you've worked effectively with colleagues to achieve common goals and how you handle challenges within a team setting.
