At a Glance
- Tasks: Maximise sales and build strong relationships with customers through excellent service.
- Company: Join Greene King, the UK's leading pub company and brewer with a rich history.
- Benefits: Enjoy discounts, career development, and access to mental health support.
- Other info: Flexible working options available after training, with great career growth opportunities.
- Why this job: Be part of a team that pours happiness into lives and enhances British hospitality.
- Qualifications: Experience in customer service or sales, strong computer skills, and teamwork abilities.
The predicted salary is between 22000 - 28000 £ per year.
As a Customer Sales Representative, you’ll be responsible for maximising sales performance whilst fostering strong relationships with our valued customers. You will lead in managing key client interactions, providing quick services maintaining customer excellence.
Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.
Benefits:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – when they are placed, you could earn £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
Qualifications:
- Your role as Customer Sales Representative includes making outbound calls to customers for accurate order-taking according to schedule.
- Handling incoming calls promptly and efficiently, providing exceptional customer care.
- Achieving targets by capitalising on orders, promotions, and maintaining polite and prompt customer responses.
- Contributing to effective operations through administrative tasks, supporting colleagues, and engaging in account prospecting for new customers.
- Greene King supports agile working, which means you would be welcome to work from home for up to 2 days per week after training.
What you’ll bring:
- Prior experience in a customer-focused, sales or administrative role.
- Strong computer skills, including experience in Excel and Outlook.
- Collaborative teamwork expertise and problem-solving skills that align with team objectives.
- Optimistic and resilient mentality, with the courage to speak up and highlight areas for improvement.
Customer Sales Representative employer: Greene King
At Greene King, we pride ourselves on being a leading employer in the hospitality sector, offering a vibrant work culture that champions employee growth and development. With extensive training opportunities, generous discounts for you and your loved ones, and a supportive environment that prioritises mental well-being, we ensure our team members feel valued and empowered. Join us in a role where you can make a meaningful impact while enjoying the benefits of working with a historic brand that celebrates British pub culture.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Representative
✨Tip Number 1
Get to know the company inside out! Research Greene King’s history, values, and their brands. This will help you connect with interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous customer service experiences and how they relate to the role. We want to hear how you’ve maximised sales and built relationships in the past.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even refer you, which could give you a leg up in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen to join the Greene King family. Let’s get you that job!
We think you need these skills to ace Customer Sales Representative
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight any previous experience you have in customer service or sales. We want to see how you've built relationships and provided excellent service, so share specific examples that showcase your skills!
Tailor Your Application:Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who understand our mission and values at Greene King.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your achievements stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Greene King
✨Know Your Product
Before the interview, make sure you understand Greene King's offerings and values. Familiarise yourself with their brands and any recent promotions. This will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in contributing to their mission of pouring happiness into lives.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service or sales. Think about specific situations where you turned a negative experience into a positive one. This will highlight your ability to foster strong relationships with customers, which is key for a Customer Sales Representative.
✨Practice Active Listening
During the interview, practice active listening by nodding and responding appropriately to the interviewer’s questions. This shows that you value their input and are engaged in the conversation. It’s also a great way to demonstrate your communication skills, which are essential for handling customer interactions effectively.
✨Be Ready to Discuss Targets
Since achieving targets is a big part of the role, be prepared to discuss how you've met or exceeded sales goals in previous positions. Use specific metrics or examples to illustrate your success. This will help the interviewer see that you have the drive and determination to succeed in a sales environment.
