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- Tasks: Maximise sales and build strong customer relationships through calls and exceptional service.
- Company: Join Greene King, the UK's leading pub company with a rich 220-year history.
- Benefits: Enjoy flexible working with up to 2 days remote work per week after training.
- Other info: This is a 12-month fixed-term contract with a Monday to Friday schedule.
- Why this job: Be part of a proud British tradition while developing your sales skills in a supportive team.
- Qualifications: Experience in customer service or sales, strong computer skills, and a collaborative mindset required.
The predicted salary is between 28800 - 43200 £ per year.
As a Customer Sales Representative, you’ll be responsible for maximising sales performance whilst fostering strong relationships with our valued customers. You will have the exciting opportunity to lead in managing key client interactions, providing quick services maintaining customer excellence.
This role is offered on a fixed term contract basis for 12 months. Working hours are Monday - Friday 9am - 5pm (35 hours per week).
Your role as a Customer Sales Representative includes:
- Making outbound calls to customers for accurate order-taking according to schedule.
- Handling incoming calls promptly and efficiently, providing exceptional customer care.
- Achieving targets by capitalising on orders, promotions, and maintaining polite and prompt customer responses.
- Contributing to effective operations through administrative tasks, supporting colleagues, and engaging in account prospecting for new customers.
Greene King supports agile working which means you would be welcome to work from home for up to 2 days per week after training.
Qualifications
What you’ll bring:
- Prior experience in a customer-focused, sales or administrative role.
- Strong computer skills, including experience in Excel and Outlook.
- Collaborative teamwork expertise and problem-solving skills that align with team objectives.
- Optimistic and resilient mentality, with the courage to speak up and highlight areas for improvement.
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Representative (12 month FTC) (Bury St Edmunds)
✨Tip Number 1
Familiarise yourself with Greene King's history and values. Understanding their mission to pour happiness into lives will help you align your responses during interviews, showcasing how you can contribute to their customer-centric approach.
✨Tip Number 2
Practice your communication skills, especially in handling customer interactions. Role-playing common customer scenarios can prepare you for the types of calls you'll be making and receiving, ensuring you respond confidently and effectively.
✨Tip Number 3
Highlight your experience with sales and customer service in conversations. Be ready to share specific examples of how you've maximised sales or improved customer satisfaction in previous roles, as this will demonstrate your capability to excel in the position.
✨Tip Number 4
Show your enthusiasm for teamwork and collaboration. Since the role involves supporting colleagues and engaging in account prospecting, emphasising your ability to work well with others will make you a more attractive candidate.
We think you need these skills to ace Customer Sales Representative (12 month FTC) (Bury St Edmunds)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to maximise sales performance and foster strong customer relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role at Greene King. Mention your prior experience in customer-focused roles and how it aligns with their mission of providing exceptional customer care.
Highlight Key Skills: In your application, emphasise your strong computer skills, particularly with Excel and Outlook. Also, mention your collaborative teamwork expertise and problem-solving abilities, as these are crucial for the role.
Showcase Your Resilience: Demonstrate your optimistic and resilient mentality in your application. Provide examples of how you've overcome challenges in previous roles and how you can contribute to continuous improvement within the team.
How to prepare for a job interview at Greene King
✨Showcase Your Customer Service Skills
As a Customer Sales Representative, your ability to provide exceptional customer care is crucial. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues, demonstrating your commitment to customer satisfaction.
✨Demonstrate Sales Acumen
Be ready to discuss how you've achieved sales targets in previous roles. Highlight specific strategies you used to maximise sales performance and how you capitalised on promotions or upselling opportunities.
✨Familiarise Yourself with Greene King's Values
Research Greene King's history and mission to understand their culture and values. Be prepared to explain how your personal values align with theirs, particularly their focus on British hospitality and customer excellence.
✨Prepare for Teamwork Questions
Since collaboration is key in this role, think of examples that showcase your teamwork skills. Be ready to discuss how you've worked effectively with colleagues to achieve common goals and how you handle challenges within a team setting.