At a Glance
- Tasks: Lead a vibrant team and ensure guests have an unforgettable experience.
- Company: A popular pub company known for its lively atmosphere in Congleton.
- Benefits: Career advancement opportunities and exclusive employee discounts.
- Why this job: Join a fun environment where you can make a difference and grow your skills.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Dynamic shifts that keep you on your toes and engaged with the team.
The predicted salary is between 24000 - 36000 Β£ per year.
A well-known pub company in Congleton is seeking a Team Leader to provide excellent customer service and lead a dynamic team. The role involves managing busy shifts, ensuring customer satisfaction, and acting in the absence of management.
Ideal candidates will have strong leadership skills, attention to detail, and the ability to foster a positive team environment. This position offers opportunities for career advancement and various employee discounts.
Team Leader - Lead a Busy Pub Shift & Delight Guests in Congleton employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Team Leader - Lead a Busy Pub Shift & Delight Guests in Congleton
β¨Tip Number 1
Get to know the pub culture! Spend some time in similar venues to understand what makes them tick. This will help you connect with the team and customers during your interview.
β¨Tip Number 2
Show off your leadership skills! Think of examples where you've successfully led a team or handled a busy shift. We want to hear about how you kept things running smoothly under pressure.
β¨Tip Number 3
Be ready to discuss customer service scenarios. Prepare to share how youβve delighted guests in the past, as this role is all about ensuring everyone leaves with a smile!
β¨Tip Number 4
Apply through our website! Itβs the best way to get noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Team Leader - Lead a Busy Pub Shift & Delight Guests in Congleton
Some tips for your application π«‘
Show Your Leadership Skills: When writing your application, make sure to highlight any previous leadership experience. We want to see how you've successfully managed teams or shifts in the past, so share specific examples that showcase your ability to lead and inspire others.
Customer Service is Key: Since this role is all about delighting guests, donβt forget to mention your customer service skills. We love candidates who can demonstrate their knack for ensuring customer satisfaction, so include any relevant experiences where youβve gone above and beyond for customers.
Attention to Detail Matters: In a busy pub environment, attention to detail is crucial. Make sure your application reflects this by being clear and concise. Double-check for any typos or errors, as this shows us you care about the little things, which is super important in our line of work.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Greene King
β¨Know the Pub Inside Out
Before your interview, make sure you research the pub company thoroughly. Familiarise yourself with their menu, values, and any recent news. This will not only show your genuine interest but also help you answer questions more effectively.
β¨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a busy shift. Highlight how you motivated your team and ensured customer satisfaction, as this is crucial for the role of Team Leader.
β¨Demonstrate Customer Service Excellence
Think of specific instances where you went above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure that every guest leaves happy. This will resonate well with the interviewers.
β¨Ask Insightful Questions
At the end of the interview, donβt forget to ask questions that show your enthusiasm for the role. Inquire about team dynamics, training opportunities, or how they measure success in customer service. This shows you're serious about contributing positively to their team.