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- Tasks: Lead a vibrant pub team and create unforgettable experiences for customers.
- Company: Metro Pubs, where every pub has its own unique vibe.
- Benefits: Competitive salary, discounts on food and drink, and career development opportunities.
- Other info: Great perks like Wagestream and retail discounts to support your lifestyle.
- Why this job: Join a fun environment and make a real impact in the community.
- Qualifications: Passion for customer service and strong leadership skills.
The predicted salary is between 25000 - 32000 £ per year.
Join us at Metro Pubs, where our pubs are at the heart of city life, striving to provide a home away from home for both locals and visitors to the capital alike. All of our pubs are individual and unbranded, each embodying its own personality and character. We’re the place to laugh with friends, to spend quality time with family, and to enjoy all that is great about a community pub – the food, the drink, the service and the atmosphere.
As Assistant Manager, you’ll be at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.
What you'll do as an Assistant Manager:- Support the General Manager in the day to day running of the business and leading the business in their absence.
- Bring our brand to life by leading the team in delivering amazing experiences for our customers.
- Act as a role model for the team and support with training and development.
- Be a champion of brand standards & ensure customer & team safety at all times.
- You'll be passionate about delivering amazing experiences for customers.
- You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A keen eye for every small detail and a desire to uphold high standards in all that you do.
We’re all about rewarding our team’s hard work, that’s why you’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more.
Assistant Manager in Clapham employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Clapham
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and understand what makes them tick. This will give you a leg up in interviews, showing your passion for the industry.
✨Tip Number 2
Network like a pro! Connect with people in the hospitality industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 3
Practice your interview skills! Get a friend to throw some common questions your way, especially around customer service and team leadership. The more comfortable you are, the better you'll shine during the real deal.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our Metro Pubs family!
We think you need these skills to ace Assistant Manager in Clapham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for delivering amazing experiences shine through. We want to see how much you care about customer service and creating a welcoming atmosphere in our pubs.
Be Yourself: Don’t be afraid to show your personality! We’re looking for someone who can lead by example and connect with both customers and the team. Let us know what makes you unique and how you can bring that to our pub.
Highlight Relevant Experience: Make sure to mention any previous experience in hospitality or management roles. We love to see how you've handled busy shifts and led teams in the past, so share those stories with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at Greene King
✨Know the Pub Inside Out
Before your interview, take some time to visit a few Metro Pubs. Get a feel for the atmosphere, the menu, and the staff interactions. This will not only help you understand the brand better but also give you specific examples to discuss during your interview.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead by example. Prepare to share past experiences where you've successfully managed a team or resolved conflicts. Highlight your communication skills and how you motivate others to deliver great customer experiences.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to think on your feet. Prepare for scenarios like handling a busy shift or dealing with an unhappy customer. Think about how you would maintain high standards and ensure safety while keeping the atmosphere enjoyable.
✨Emphasise Your Passion for Customer Experience
Metro Pubs values amazing customer experiences. Be ready to discuss what exceptional service means to you and how you can contribute to creating memorable moments for guests. Share any relevant experiences that demonstrate your commitment to customer satisfaction.