At a Glance
- Tasks: Lead a vibrant team, ensuring smooth shifts and happy customers.
- Company: Join Hungry Horse, where community spirit and great food come together.
- Benefits: Competitive salary, discounts on food and drink, and career development opportunities.
- Other info: Enjoy flexible working, mental health support, and exciting career growth.
- Why this job: Be a key player in creating memorable experiences for our guests.
- Qualifications: Strong attention to detail and a positive, team-oriented attitude.
The predicted salary is between 20000 - 25000 € per year.
Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
As a Team Leader, you will…- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
- You’ll receive a competitive salary, pension contribution.
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands.
- Free employee assistance program – mental health, well-being, financial, and legal support.
- Enhanced, family-friendly maternity and paternity policies.
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.
- Refer a friend – earn up to £1,500 for referring them!
- Wagestream – access your wage before payday.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more.
Team Leader in Chertsey employer: Greene King
At Hungry Horse, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and community spirit thrive. As a Team Leader, you'll enjoy competitive pay, extensive career development opportunities, and generous discounts across our brands, all while contributing to memorable experiences for our customers. Join us in a role that not only values your hard work but also supports your well-being with comprehensive benefits and a family-friendly environment.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Chertsey
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hungry Horse's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Team Leader, you'll need to connect with both customers and your team. Role-play common scenarios with friends or family to boost your confidence and get comfortable with handling different situations.
✨Tip Number 3
Be ready to share your experiences! Think of examples where you've led a team or resolved issues on the spot. This will demonstrate your ability to think on your feet and adapt during busy shifts, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Hungry Horse family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Team Leader in Chertsey
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style and flair into your words.
Tailor Your Application:Make sure to tailor your application to the Team Leader role. Highlight your experience in leading teams and providing excellent customer service, as these are key to making our shifts run like clockwork!
Be Specific with Examples:Use specific examples from your past experiences to demonstrate how you've handled busy shifts or resolved issues. This helps us see how you think on your feet and adapt to challenges.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s quick and easy, and it ensures that your application lands directly in our hands!
How to prepare for a job interview at Greene King
✨Know the Company Inside Out
Before your interview, take some time to research Hungry Horse. Understand their values, community involvement, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your problem-solving skills and how you keep the team motivated during busy shifts.
✨Emphasise Customer Service Excellence
Hungry Horse prides itself on providing memorable customer experiences. Be ready to discuss how you ensure high standards of service and how you handle difficult situations with customers. Share specific instances where you went above and beyond to make a customer's visit special.
✨Prepare for Scenario Questions
Expect to be asked about how you'd handle various scenarios that may arise during a shift. Think about times when you've had to think on your feet or adapt quickly to changes. Practising these responses will help you feel more confident and articulate during the interview.
