At a Glance
- Tasks: Maximise sales and build strong customer relationships while providing exceptional service.
- Company: Join Greene King, the UK's leading pub company with a rich history.
- Benefits: Competitive salary, discounts, career development, and flexible working options.
- Other info: Enjoy discounts on food, drinks, and hotel stays, plus access to mental health support.
- Why this job: Be part of a team that pours happiness into lives and enhances British hospitality.
- Qualifications: Experience in customer service or sales, strong computer skills, and a collaborative mindset.
The predicted salary is between 25000 - 30000 £ per year.
Join us at Greene King, the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.
As a Customer Sales Representative, you’ll be responsible for maximising sales performance whilst fostering strong relationships with our valued customers. As a valuable member of the team, you will have the exciting opportunity to lead in managing key client interactions, providing quick services maintaining customer excellence.
Your role as Customer Sales Representative:
- Make outbound calls to customers for accurate order-taking according to schedule.
- Handle incoming calls promptly and efficiently, providing exceptional customer care.
- Achieve targets by capitalising on orders, promotions, and maintaining polite and prompt customer responses.
- Contribute to effective operations through administrative tasks, supporting colleagues, and engaging in account prospecting for new customers.
Greene King supports agile working which means you would be welcome to work from home for up to 2 days per week after training.
What you’ll bring…
- Prior experience in a customer-focused, sales or administrative role.
- Strong computer skills, including experience in Excel and Outlook.
- Collaborative teamwork expertise and problem-solving skills that align with team objectives.
- Optimistic and resilient mentality, with the courage to speak up and highlight areas for improvement.
We’re all about rewarding our team’s hard work, that’s why…
- You’ll receive a competitive salary, pension contribution.
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands.
- Free employee assistance program – mental health, well-being, financial, and legal support.
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.
- Refer a friend – earn £1,500 for referring someone who is placed.
- Wagestream – access your wage before payday.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more.
Customer Sales Representative in Bury St Edmunds employer: Greene King
At Greene King, we pride ourselves on being a leading employer in the hospitality sector, offering a vibrant work culture that celebrates British heritage and teamwork. As a Customer Sales Representative, you will benefit from flexible working arrangements, extensive training opportunities, and a competitive salary, all while enjoying generous discounts across our brands. Join us to be part of a supportive team that values your contributions and fosters personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Representative in Bury St Edmunds
✨Tip Number 1
Get to know Greene King! Familiarise yourself with their history and values. When you understand what makes them tick, you can tailor your conversations to show how you fit into their mission of pouring happiness into lives.
✨Tip Number 2
Practice your pitch! Before any calls or interviews, rehearse how you’d introduce yourself and your experience. Highlight your customer service skills and sales achievements to make a strong impression right from the start.
✨Tip Number 3
Be proactive! Don’t just wait for opportunities to come to you. Reach out to potential clients or network with current employees on LinkedIn. Show that you’re eager to contribute to the team and build those relationships.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Greene King family. Let’s get you started on this exciting journey!
We think you need these skills to ace Customer Sales Representative in Bury St Edmunds
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your experience in customer service and sales. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your skills!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the listing to show us you’re a perfect fit for the Customer Sales Representative role.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Greene King
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you've handled customer interactions in the past, especially any challenging situations. Greene King values exceptional customer care, so think of examples that showcase your ability to maintain a positive attitude and resolve issues efficiently.
✨Familiarise Yourself with Sales Techniques
Since the role involves maximising sales performance, it’s crucial to understand basic sales techniques. Prepare to talk about how you’ve successfully capitalised on promotions or upsold products in previous roles. This will show that you’re not just about taking orders but also about driving sales.
✨Show Off Your Team Spirit
Collaboration is key in this role, so be prepared to share examples of how you’ve worked effectively within a team. Highlight any experiences where you supported colleagues or contributed to team objectives. Greene King appreciates a collaborative mindset, so let your teamwork skills shine!
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you identified areas for improvement or overcame obstacles. Show that you have an optimistic and resilient mentality, as these traits are highly valued at Greene King. Your ability to think on your feet can set you apart from other candidates.
