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- Tasks: Lead a team to deliver exceptional service and manage busy shifts.
- Company: A top pub company in Birmingham with a focus on team growth.
- Benefits: Enjoy discounts, career advancement, and a fun work environment.
- Why this job: Make a difference in customer experiences while developing your leadership skills.
- Qualifications: Strong leadership abilities and adaptability in fast-paced settings.
- Other info: Join a vibrant team and grow your career in hospitality.
The predicted salary is between 28800 - 43200 £ per year.
A leading pub company in Birmingham is seeking a dedicated Team Leader to oversee operations and ensure a memorable experience for customers. In this role, you will lead a team, manage shifts, and uphold high service standards.
Ideal candidates will have strong leadership skills, a keen attention to detail, and the ability to adapt to challenges on busy shifts.
This position offers great perks including discounts and career advancement opportunities.
Shift Leader - Service Excellence & Team Growth in Birmingham employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader - Service Excellence & Team Growth in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Shift Leader role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your leadership skills during interviews! Prepare examples of how you've successfully led a team or handled busy shifts in the past. This will demonstrate your ability to uphold high service standards and adapt to challenges.
✨Tip Number 3
Don’t just apply anywhere—focus on companies that align with your values and career goals. Check out our website for openings at leading pub companies, and tailor your approach to highlight why you'd be a great fit for their team.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team. Plus, it’s a great chance to reiterate your interest in service excellence and team growth.
We think you need these skills to ace Shift Leader - Service Excellence & Team Growth in Birmingham
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully led teams in the past and how you can bring that expertise to our pub.
Attention to Detail is Key: In this role, attention to detail is crucial. Use your application to demonstrate how you've maintained high service standards in previous positions. We love candidates who can spot the little things that make a big difference!
Adaptability Matters: Busy shifts can be challenging, so let us know how you've adapted to fast-paced environments before. Share specific examples in your application that showcase your ability to think on your feet and manage stress effectively.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get to know you better!
How to prepare for a job interview at Greene King
✨Know the Company Inside Out
Before your interview, do some homework on the pub company. Understand their values, mission, and what makes them stand out in Birmingham's competitive market. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. Be ready to discuss how you can inspire and motivate your team during busy shifts.
✨Highlight Your Attention to Detail
In this role, attention to detail is crucial for ensuring a memorable customer experience. Think of specific instances where your keen eye for detail made a difference, whether it was in service quality or operational efficiency. This will illustrate your capability to uphold high service standards.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or managing a busy shift. Practice your responses to these scenarios, focusing on your problem-solving skills and adaptability. This will show that you're ready to tackle challenges head-on.
