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- Tasks: Lead a dynamic team to deliver exceptional bar service and enhance customer experiences.
- Company: A top hospitality company in the UK known for its vibrant atmosphere.
- Benefits: Competitive pay, career progression, and exclusive discounts across brands.
- Why this job: Join a fun environment where you can make a real difference in customer satisfaction.
- Qualifications: Detail-oriented with excellent service skills and a passion for teamwork.
- Other info: Perfect for those looking to grow in the hospitality industry.
The predicted salary is between 12 - 16 £ per hour.
A leading hospitality company in the United Kingdom is seeking a part-time Team Leader to ensure high standards and customer satisfaction. You will lead by example, manage a busy team, and respond to challenges promptly.
Candidates must be detail-oriented, possess great service skills, and be team players.
The position offers competitive pay, career progression opportunities, and various discounts across brands.
Shift Leader - Bar Service & Customer Experience in Birmingham employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader - Bar Service & Customer Experience in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know about openings that aren't advertised yet, and a personal recommendation can really give you an edge.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your passion for customer service shine through. Share stories that highlight your experience in leading teams and handling challenges – it’ll make you memorable!
✨Tip Number 3
Research the company culture! Before your interview, check out their social media and website to understand their values and what they stand for. This will help you tailor your answers and show that you’re a great fit for their team.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes speed up the process. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Shift Leader - Bar Service & Customer Experience in Birmingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Shift Leader role. Highlight your experience in hospitality and customer service, and don’t forget to mention any leadership roles you've had. We love seeing how you fit into our team!
Be Detail-Oriented: Since we’re looking for detail-oriented candidates, pay close attention to your application format and spelling. A well-structured application shows us that you care about the little things, which is crucial in our industry.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role and our company. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Greene King
✨Know the Company Inside Out
Before your interview, do some research on the hospitality company. Understand their values, mission, and what sets them apart in customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your ability to manage a busy team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved customer satisfaction. Be ready to discuss how you can inspire and motivate others.
✨Emphasise Customer Service Excellence
Since the role focuses on customer experience, be prepared to talk about your approach to delivering exceptional service. Share specific instances where you went above and beyond for a customer, and how you handle challenging situations to ensure satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about team dynamics, training opportunities, or how they measure success in customer service.
