Menu Process Manager in Birmingham

A unique opportunity to project manage the menu planning cycle for the portfolio of Greene King brands, engaging directly with food development and wider central support teams to bring the food proposition to life and manage the complex and multi‑facetted process & systems. Join us at Greene King, the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality.

Responsibilities:

• Line management of the Menu Process Team
• Data management and maintenance of the recipe database system – STEP
• Consult with the relevant delivery/support teams to map out the yearly menu plans and engage with the Menu Change Coordinator to input into the menu development workflow tool (MDW)
• Publish relevant process reports to food development in line with the process map.
• Manage and monitor PQS response within the food team.
• Manage and monitor product set up timeline across multiple departments.
• Inform the Food Process Lead of the status of all menu process timelines.
• Produce supporting documents for key menu process meetings.

Qualifications:

• Strong communicator who can clearly articulate plans, risks and priorities across multiple stakeholder groups.
• Highly organized, with a strong focus on continuous improvement, proactively identifying opportunities to streamline processes and deliver more effective ways of working.
• One team focused, who can demonstrate decision‑making for the benefit of the greater good.
• Values, listens and respects others.
• Ability to lead and manage a team.
• Applies well‑developed reasoning and commercial awareness when making decisions.
• Always considers a faster, better, lower‑cost solution.
• Highly resilient and works with pace, focus and optimism to overcome obstacles and deliver against tight timelines using own initiative without specific instruction.
• Collaborates effectively across internal departments.

Technical Skills:

• Proven ability to work in a busy environment to tight timescales.
• Effective problem solving skills.
• Excellent communication skills.
• IT literate – ability to use Microsoft Office packages.
• Passion and understanding of food (desirable).

Benefits:

• You will receive a competitive salary, pension contribution and the following:
• The chance to further your career across our well‑known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands.
• Free employee assistance program – mental health, well‑being, financial and legal support because you matter.
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.
• Refer a friend – you could earn £1,500 when they are placed.
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more.