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For Companies At a Glance
- Tasks: Serve drinks, recommend menu items, and create memorable experiences for customers.
- Company: Join Greene King, a collection of unique country-style pubs offering a home away from home.
- Benefits: Enjoy competitive pay, discounts on food and drinks, and access to mental health support.
- Why this job: Be part of a fun, inclusive team while developing your skills in a vibrant environment.
- Qualifications: A passion for service, attention to detail, and a willingness to learn are essential.
- Other info: Flexible part-time hours perfect for students looking to earn while gaining experience.
Company Description
Join us at Chef & Brewer, a collection of unique country‑style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion.
Job Description
As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
Qualifications
As a member of our Bar & Waiting Staff, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Be the insider behind the bar, offering recommendations to customers.
- Prepare and present drinks that meet specifications and customer expectations.
- Assist in greeting, serving food and looking after our customers whilst they dine with us.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
- Willingness to learn and expand your skills.
- Have a great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can-do attitude and be a real team player.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well‑known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well‑being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
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Bar & Waiting Staff employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar & Waiting Staff
✨Tip Number 1
Familiarise yourself with Greene King's values and the specific atmosphere of Chef & Brewer pubs. Understanding their focus on creating a welcoming environment will help you connect with the team during your interview.
✨Tip Number 2
Showcase your passion for customer service by sharing personal experiences where you went above and beyond for a customer. This will demonstrate your commitment to providing memorable experiences, which is key for this role.
✨Tip Number 3
Prepare to discuss your teamwork skills and how you handle busy situations. Bar and waiting staff often work in fast-paced environments, so highlighting your ability to stay calm and support your colleagues will be beneficial.
✨Tip Number 4
If you have any knowledge of drinks or food pairings, be ready to share that during your conversation. Showing that you can make recommendations will set you apart as a candidate who is eager to enhance the customer experience.
We think you need these skills to ace Bar & Waiting Staff
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Greene King is looking for in their Bar & Waiting Staff. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Make sure your CV reflects your relevant experience in hospitality or customer service. Use specific examples that demonstrate your ability to provide excellent service and work as part of a team.
Craft a Personalised Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at Greene King and how you can contribute to creating memorable experiences for customers.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Greene King
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share any previous experiences where you went above and beyond to ensure a great experience for customers, as this role is all about creating memorable moments.
✨Know the Menu Inside Out
Familiarise yourself with the drinks and food offerings at Greene King. Being able to recommend items confidently will impress your interviewers and show that you're serious about the role.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Share examples of how you've collaborated with others in past roles, as teamwork is essential in a busy bar and restaurant environment.
✨Prepare for Common Interview Questions
Anticipate questions related to handling difficult customers or busy shifts. Prepare thoughtful responses that showcase your problem-solving skills and positive attitude, which are crucial for this position.