At a Glance
- Tasks: Serve drinks and food while creating memorable experiences for customers.
- Company: Join Greene King, known for its lively pubs and delicious flame-grilled food.
- Benefits: Enjoy competitive pay, discounts, and access to mental health support.
- Other info: Part-time roles available with opportunities for career advancement and training.
- Why this job: Be part of a fun team where you can grow your skills and enjoy a vibrant atmosphere.
- Qualifications: A positive attitude, willingness to learn, and a passion for great service are essential.
- Dept. L4/House: Bamburgh (South Shields) - 07623
Company Description
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
Job Description
As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
Qualifications
As a member of our Bar & Waiting Staff, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Be the insider behind the bar, offering recommendations to customers.
- Prepare and present drinks that meet specifications and customer expectations.
- Assist in greeting, serving food and looking after our customers whilst they dine with us.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
- Willingness to learn and expand your skills.
- Have a great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can-do attitude and be a real team player.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Enhanced, family-friendly maternity and paternity policies
- Menopause Friendly Employer
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interesting in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Bar & Waiting Staff in South Shields employer: Greene King
At Greene King, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture where every team member can thrive. With competitive salaries, extensive training opportunities, and generous discounts across our brands, we ensure that our Bar & Waiting Staff not only enjoy their roles but also have the chance to grow their careers in the dynamic hospitality industry. Join us in creating unforgettable moments for our customers while benefiting from a supportive environment that values your well-being and development.
StudySmarter Expert Advice🤫
We think this is how you could land Bar & Waiting Staff in South Shields
✨Tip Number 1
Familiarise yourself with Greene King's menu and drink offerings. Knowing the ins and outs of what they serve will help you engage with customers and show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have during the application process. Whether it's a phone call or an in-person visit, showing that you can create a warm and welcoming atmosphere is key.
✨Tip Number 3
Network with current or former employees of Greene King. They can provide valuable insights into the company culture and what it takes to succeed in the Bar & Waiting Staff role.
✨Tip Number 4
Be prepared to showcase your teamwork abilities. Since this role involves working closely with others, think of examples from past experiences where you've successfully collaborated with a team.
We think you need these skills to ace Bar & Waiting Staff in South Shields
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise skills like teamwork, attention to detail, and a positive attitude, as these are crucial for the Bar & Waiting Staff role.
Craft a Personalised Cover Letter:Write a cover letter that reflects your passion for the role and the company. Mention why you want to work at Greene King and how you can contribute to creating memorable experiences for customers.
Showcase Relevant Skills:In your application, highlight specific skills that align with the job description, such as your ability to recommend drinks, serve food, and maintain a clean bar area. Use examples from past experiences to illustrate these skills.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is important in the hospitality industry.
How to prepare for a job interview at Greene King
✨Show Your Passion for Customer Service
As a Bar & Waiting Staff member, your enthusiasm for providing excellent service is crucial. Be prepared to share examples of how you've gone above and beyond for customers in previous roles or experiences.
✨Know the Menu Inside Out
Familiarise yourself with the drinks and food offerings at Greene King. Being able to recommend items confidently will impress your interviewers and show that you're serious about the role.
✨Demonstrate Team Spirit
This role requires a strong team player. Share instances where you've worked collaboratively with others to achieve a common goal, highlighting your positive attitude and willingness to help.
✨Prepare for Practical Scenarios
Expect to be asked how you would handle specific situations, such as dealing with difficult customers or managing busy periods. Think through your responses ahead of time to showcase your problem-solving skills.